Netflix is the world's leading streaming entertainment service with 208 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.
Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
In EMEA, Netflix’s business is growing and its Workplace team is growing along with it.
This is an exciting opportunity for an enthusiastic and hardworking individual, working for a company that encourages Freedom and Responsibility.
Our London office is a fast-paced and expanding operation with a variety of Workplace needs and we are looking for a hands-on, customer-focused individual to help keep pace with our growth.
The successful candidate will be proactive and creative with a cheerful disposition. Reporting to the Workplace Experience Manager, the FoH Coordinator will act as the first point of contact for the office, working primarily within our Reception space.
Job Responsibilities include :
Manage the flow of reception traffic in a smooth and efficient way, presenting a professional and welcoming first contact to all staff and visitors
Manage the reception area to ensure this is clean, tidy and presentable at all times
Work with the building reception / security to regulate access to the office. Assisting with the safety and security of the office and Reception area - escalation of any potential security issues or breaches, due diligence in overseeing the access process for staff and visitors
Effective distribution of access fobs for new and current employees and for visitors
Create an exceptional experience for interview candidates and visiting employees, including the provision of gift bags
Manage related vendors, maintaining good working relationships
Responsible for shipping and receiving of all post and parcels, distributing according (interim until office move)
Monitor and assign employee requests amongst the team from helpdesk ticketing system, email and Slack channel
Assist wider Workplace team with various ad-hoc projects and events as needed
Work alongside the wider Workplace team, to respond to any emergencies as needed to minimise any downtime within the office
Experience in a similar position for a minimum of 2 years is preferred to be successful in this role
Must be a team player with a proactive, and flexible, people-first attitude
Ability to multi-task and work in a fast-paced environment
Demonstrable problem-solving skills, with the ability to be resourceful and innovative
Strong attention to detail and excellent organisation skills
Able to work independently, whilst being reactive to the current needs of the workplace
Friendly and professional disposition, with the ability to maintain successful relationships with all internal and external stakeholders
Self-motivated, hands-on, and not afraid to tackle any problem however big or small
Experience with Google Drive (Google Docs, Google Sheets, etc.) is preferred
Demonstrate a clear understanding of the Netflix Culture
A commitment to embrace and advocate for inclusion is essential