Shift Leader
Tesco
Gloucester, GB
1d ago

Shift pattern

Days From time To time Sun 14 : 15 : 00 23 : 15 : 00 Mon 05 : 30 : 00 14 : 30 : 00 Tue 14 : 15 : 00 23 : 15 : 00 Thu 05 : 30 : 00 14 : 30 : 00 Fri 09 : 00 : 00 17 : 00 : 00

The shifts will vary from day to day including early and late starts but are planned in advance. You will also be required to work a set number of Sundays and / or Bank holidays which will be discussed this with you as part of our recruitment process.

A minimum of 13 Sundays and or 4 Bank Holidays will be agreed with your Team Manager and this is pro-rated for part time positions.

You will receive the appropriate premium payment for any hours worked on a Sunday and / or Bank Holiday.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Please note that we can only accept candidates over the age of 18 if the role requires working before 6am or after 10pm or involves working in areas such as the Backdoor, Beers Wines & Spirits or Counters.

You will be responsible for

As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.

You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback

You will have a great understanding of how your store is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.

With your guidance, your store will always remain a safe place to work and shop.

You will need

  • You are able to role model giving great, natural customer service ensuring every customers needs are met
  • Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
  • You are a clear communicator and use a variety of methods to keep the team well informed
  • Be confident in taking the lead as at times you will be in charge of the store.
  • You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
  • You have energy and drive to deliver beyond expectations and effectively balance priorities
  • Always looking for ideas and opportunities to serve Britain’s shoppers a little better everyday.
  • About us

    Our business was built with a simple mission to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living.

    This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.

    Benefits Package

  • Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco and 25% discount at Tesco Cafe.
  • The Tesco Retirement Savings Plan save between 4% and 7.5%, and Tesco will match your contribution.
  • Share Schemes
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
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