About the role
We are currently seeking an experienced IT Support Technician to work at our North Star Campus.
You will provide a 2nd line IT Support service to all staff as well as students of the College. A key part of the role will be to handle frontline queries received face-to-face, by email or telephone, demonstrating excellent customer service skills at all times.
You will provide a service for the IT Service Desk as required, ensuring that this 1st line provision is delivered in line with agreed service.
As required you will undertake projects in the use and development of Information Learning Technology. This could include identifying technology that could be deployed as well as testing and developing solutions as directed.
What we can offer you :
When you join us, you will have access to ongoing support, training and development opportunities to further enhance your experience and skill set through our extensive CPD programme.
You will have access to facilities and resources across the two campuses along with an extended support network of colleagues from a wide range of disciplines and industry backgrounds.
We know that your role requires you to put a lot of time and effort into it and because of this; we believe you should be rewarded.
As a valued member of our team, in addition to a wide range of development opportunities, you will have access to a number of great benefits some of are listed below :
Therefore, if you are looking for exciting career opportunities and to work in an expanding, dynamic and successful College, who values their staff, you have come to the right place.
In this role, you will :
Qualifications and experience required :