We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.
We have more than 8,300 professionals and we are present in 14 countries working for companies like Google, LinkedIn, BBVA, EA and Coca Cola, among others.
We were named a Worldwide Leader of Digital Strategy Consulting Services by IDC MarketScape report (2016 and 2017). We were also featured as a business case study at Harvard, MIT, and Stanford.
WHAT ARE WE LOOKING FOR?
If you are passionate about design you know your way around management and you have a solid experience in leadership , we want to meet you.
YOU’LL GET THE CHANCE TO :
Act as a CX / UCD evangelist, seeking opportunities and creating initiatives to inspire clients and build long-standing, consultative, senior relationships.
Be highly consultative in nature, working with clients to understand their challenges, frustrations and opportunities for the teams to solve these challenges.
Lead proposal development and create statement of works which include pricing and planning projects, for complex projects on behalf of the company’s blue-chip clients.
Lead new business pitches from new and existing accounts.
Proactively look for new business opportunities and manage commercial relations between company and assigned accounts.
Resolve complex client issues and agree way forward. Provide escalation point for crisis intervention / jeopardy management.
Maximise revenue opportunities and the profitability of projects.
Act as Practitioning Project Lead on large, complex, high risk assignments, often multidisciplinary in nature, delivering on time and on budget, in line with project and client requirements.
WHAT WILL HELP YOU SUCCEED :
You have a genuine passion for Service Design and being consultative
You are comfortable outside your comfort zone and being thrown in the deep end!’
Collaborative by nature you should work well in a fast-paced, dynamic, deadline driven environment and working on multiple projects
You are excited by change and challenging the status quo. You are proactive in everything you do, from your self-development to learning about your clients, their issues and how to resolve them
5+ years’ experience at a senior level, delivering major work-streams / client projects on behalf of blue-chip organisations
Managed key account relationships, with responsibility for delivering client growth and revenue targets
Desire to take responsibility for leading the strategic direction of the business and supporting the Directors and senior management team in the company’s vision
Able to inspire and lead teams of individuals across the business, while acknowledged authority within specialist, practitioner area
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We are interested in hard-working, fast-learning talents and we have the know-how and scale to help you make your own career path.
If you seek an entrepreneurial, flexible and team-oriented culture, come join us.
We are ready.