Partner Solutions User Experience Consultant
Elastic Path
Reading, United Kingdom
3d ago

Description

What to expect as Elastic Path’s Consultant Architect position?

As a Partner Solutions User Experience Consultant, you will bring an end to end experiential trading vision, founded on real world client journey experience and practice UI delivery experience which will bring EPs solutions to life when combined with our system integrators, software vendors and design agencies.

Having proven design, facilitative leadership abilities and enjoy a mix of hands on research, solution strategy and experiential design thinking, will support our new division to take partner solutions to the next level for our shared clients.

You will work closely with the Partner Solutions Consultant Architects to guide our partners and define innovative eCommerce IOT approaches, which our product team can adopt into road map and ensure our partners have a design first approach.

You will work closely with the partner leadership team to ensure our investment in partner solutions focuses on the right personas, market trends and ideal customer profiles, while leveraging our portfolio of eCommerce Products.

Who is Elastic Path?

Elastic Path develops the world’s most sophisticated API-based enterprise commerce platform. The company’s flagship product, Elastic Path Commerce, has helped the world’s biggest brands generate $45 billion in over 170 countries.

Customers from industries as diverse as travel, telecoms, publishing, software and retail enjoy the benefits of a flexible, open architecture that drives brand-defining customer experiences.

A grown-up start-up

Founded in 2000, Elastic Path is proud to have some very prominent enterprise customers and partners. We have a very lean and flat organization that enables people to do their jobs with full autonomy and the support of a small and approachable executive team.

With headquarters in Vancouver, Canada, and Offices in Boston, US, Reading & Newcastle, UK, our open office concept encourages conversation & collaboration.

Offering a flexible work environment that fits with your lifestyle, no one is more than just a Slack away.

What impact will you have?

You will be joining a new team that drives the vision, direction and adoption of EP products within our partner ecosystem.

In this role you will apply your passion for design, developing innovative customer experiences and guide research and design processes to ensure our partner solutions hit the mark.

There will also be opportunities to mentor other member of the team and educate our clients and partners, and more.

We expect a spontaneous and innovative creative process, executing UX design work that includes : research, persona definitions, prototypes, detailed design, and implementation which can been taken to our partners.

Above all the candidate should be a master of storytelling and visualizing experiences with a portfolio that demonstrates the ability to create experiences that delight consumers.

The right candidate will ensure full integration of brand, usability, user interface, graphic design, and business strategy.

  • Play an active role in the organization meeting its revenue targets
  • Provide experience leadership to our partners and their prospects to define and design innovative and impactful market offerings, maximizing Elastic Path technology.
  • Define best practices with our partners, mentoring and guiding to increase product adoption, delivering presentations, drive use case and journey design workshops, support delivery of small PoCs and etc.
  • lead a design first approach across all digital trading solutions, etc.

  • Advice on advance and maturity UX practices within our partners
  • Drive the vision and definition of the most impactful experience based on the target market
  • Effectively communicate with partners to realize design vision
  • Attend conferences representing Elastic Path with our partners and support partner lead initiatives to strengthen our position in the market
  • Provide partner feedback to Product Management to maintain market leadership
  • Participate in high-level requirements-gathering with partners and their customers to help identify and prioritize solution requirements for :
  • New assets (partner owned & EP owned)
  • New reusable client requirements for repeatable solutions
  • Working with product management to compare use cases aligned to future needs
  • Formulate and present segmentation, that has its basis in user behavioral data to illustrate how user segments interact with Elastic Path’s digital commerce platform to guide strategic decisions
  • What experience do you need to Be Remarkable in this position?

  • 8+ years of experience in designing and leading user experience, user interface, information architectures, interaction design, user research, prototyping and usability testing for B2B market
  • A track record establishing great relationships and working with other disciplines, such as SIs, ISVs and engineering
  • A strong body of work that shows your UX track record of high-quality solutions that address user problems and business goals
  • Expert in all areas of user experience design (information architecture, interaction design, visual design, prototype engineering, content strategy)
  • Familiarity with various design and ideation tools, including Adobe Suite, Sketch, Invision, Axure
  • Experience working directly with partners in experience consulting engagements at all levels
  • Experience working directly with customers in experience consulting engagements at all levels
  • A strong foundation of Headless eCommerce approaches, SaaS based micro-services and multi-tenant solutions a real plus.
  • Strong written and verbal communication skills, ability to influence and successfully interface with executive leadership
  • Confidence to lead through change in a fast paced and occasionally ambiguous environment
  • Ability to travel to partner sites as required (approx. 50%)
  • Bonus points for

  • Experience designing solutions within the eCommerce ecosystem and experience of CommerceTools, Magento, Hybris, Saleforce, or other eCommerce solutions, is a huge plus
  • You are highly productive, self-motivated, creative and focused.
  • You love to learn and embrace rapidly changing technologies.
  • You are passionate about being part of a team that strives to be the best.
  • The Perks?

    At Elastic Path, we go the extra mile to provide you & your family with exceptional and competitive benefits.

    An Exciting Future

    Committed to being the most innovative commerce technology company, Elastic Path helps the world’s biggest brands generate billions in revenue using its powerful enterprise ecommerce platform.

    Our vision is to build the most flexible, open, and modern enterprise commerce software as recognized by analysts including Gartner, Forrester and IDC.

    What does that mean for you? There has never been a more exciting time to join Elastic Path.

    Be Open. Be Remarkable. Be the Customer. Be the Team. The values we live by.

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