Senior Application Support Engineer
Nine Twenty
Glasgow
2d ago

Nine Twenty are on the lookout for an experienced ' Senior Application Support Engineer' to join their global client on the outskirts of Glasgow.

This role plays sits with a specialist team who deliver Technical Support to the organisations customers and Partners.

  • This role is supporting our customers in the US, therefore it requires shift work (8 hour shifts covering hours of 8 am 11 pm, there are out of hours payments for working shifts passed 5 pm )
  • £42,000
  • 10% bonus contribution
  • Healthcare options
  • Pension contribution
  • Skills and experience :

  • Significant experience of working within customer technical support or within a previous customer facing role.
  • Experience supporting applications or infrastructure to Blue Chip enterprise customers, government agencies, IT professionals and partners
  • interpersonal skills
  • Knowledge of Windows operating systems
  • Microsoft SQL Server : Transact-SQL and SQL Administration
  • Experience of SSRS reporting
  • Knowledge of office software programs, e.g. Microsoft Office
  • Familiarity with debugging tools / techniques
  • Experience of troubleshooting and resolving issues in an application support role
  • Experience of supporting external customers
  • Ideally you will have some exposure to Workforce Management product's

    To be considered for this position, please apply today or call Sophie at Nine twenty on 0141 231 1260.

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