Head of Propositions MaPS and Connectivity Portfolio
BT Group
Ireland-United Kingdom-London-London
9d ago

Working pattern

StandardSalary : Competitive

Closing date

May 3, 2019, 6 : 59 : 00 PM

Head of Proposition Major & Public Sector and Connectivity Portfolio


Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

The propositions team is at the heart of BT Enterprise and integral to cementing the #1 market position in B2B communications, with responsibility for delivering propositions that add clear differentiated value for both our customers and our business.

Reporting to the Director of Propositions for BT Enterprise, this role is accountable as the Proposition partner for the Major & Public Sector segment as well as the Connectivity portfolio for all our value segments in BT Enterprise.

What you'll be doing

  • To lead a team of people to be brilliant, setting ambitious targets and creating the right culture for people to thrive and succeed
  • Developing the propositions team to be the best in industry - forward thinking, creative, innovative and externally focussed
  • Accountable for creating proposition strategy, vision and 5 year roadmap for Major and Public sector segment, as well as Connectivity portfolio (dedicated internet, WAN, SD WAN etc) for all Enterprise value segments including Medium, Corporate, Major Corporates and Public sector
  • Accountable for understanding market position, trends, anticipating and mitigating threats. Keeping a constant pulse on what’s happening in the market
  • Accountable for developing a comprehensive understanding of the sales channels and customer segments that are served
  • Accountable for ensuring BT Enterprise remains market leader with our overall connectivity portfolio in value segments
  • We'll also need to see these on your CV

  • Collaborative and highly trusting of their colleagues; is able to clearly explain what they want and is skilled at holding people to account.
  • Someone who is able to challenge the status quo and influence across Enterprise, BT & the wider industry in order to transform our customer relationships and experience
  • Strategic thinker with proven experience driving daily concepts to deliver longer term vision with the ability to cut through barriers to bring real clarity and focus to delivering for our customers
  • An ability to get buy in for proposition strategy and roadmap across all stakeholders in BT Enterprise, at all levels from CEO, MD to managerial
  • A proven ability to manage and develop a large team, inspire and motivate, and improve performance year on year
  • To lead by example, holding people to the highest standards but with respect, humility and integrity
  • Mandatory Skills Required :

  • Clear track record of developing innovative proposition concepts, using customer and market insight
  • Clear track record of delivering complex / large scale Propositions into market
  • B2B market knowledge & experience, in particular public sector
  • Detailed knowledge and experience of Connectivity propositions and market
  • Engaging and influencing stakeholders at all levels from CEO to managerial across multiple areas
  • Why choose us?

    We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups.

  • We cover both the communications and IT services markets. Overall we’re focused on four main product markets : Fixed Voice;
  • Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications.

    We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

    Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services.

    Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare.

    We also offer specialist enterprise services to our Internet of Things customers.

    We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

    That’s why we welcome applications from all parts of the community.

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