Customer Service Executive
White Recruitment Transport &Logistics
Felixstowe, Suffolk, United Kingdom
5d ago

Customer Service Executive - £25K

Are you a customer service professional?

Do you want to work with a company that have offices around the world?

Fancy 33 days holiday?

Have you worked in a freight forwarder or supply chain?

This company is one of the world's leading providers of freight and supply chain management services.

With more than 100 years, of providing customers with transportation and logistics solutions.

They are offering a very generous package and a long term career opportunity!

The Package : Up to £25K

Monday to Friday office hours

25 days holiday + bank holidays

National Dental Plan

Full Company Pension Plan including Death in Service and Incapacity Benefits

  • The role includes;
  • To ensure each shipment generates the maximum contribution to the company by keeping a constant focus on meeting the required service level at the lowest possible cost

    To ensure that all sales invoices are raised in an accurate and timely fashion in line with the company policy and client requirements

    To constantly review working processes with the aim of making improvements and ensure all key work processes are documented correctly in the intranet.

    To produce internal and external reports and statistics as required including client KPI reporting

    Taking incoming calls and making outgoing calls.

    To work in close liaison with the commercial client owners to ensure all parties are aligned regarding the service delivery expected and delivered

    WR Transport & Logistics are the #1 recruitment partner for the transport sector, recruiting UK wide.

    WR is acting as an Employment Agency in relation to this vacancy.

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