Night Porter
Mercure Dartford Brands Hatch Hotel & Spa
Kent GB
3d ago

Hotel or Entity Mercure Dartford Brands Hatch Hotel & Spa Managed hotel

Equally adapted to leisure and business customers, the Mercure network unites hotels that are all different but with common characteristics : professionals of passionate and attentive hospitality, the atmosphere of charmed places with a feeling of tradition and classicism, a standard of quality guaranteed by a brand with international renown. Discover the hotel

Job Level

Job Fixed-term contract : No Status Full Time Anticipated Start Date 26-11-2018


Level of Education Others Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English

Key tasks

The Mercure Dartford Brands Hatch Hotel is currently recruiting for a full time NIGHT PORTER to join our team.

We are looking for a motivated individual with previous experience in a similar property with a pro-active, motivated and hands-

on attitude, who has attention to detail and a passion for exceeding guest’s expectations.

Overview of Duties

  • Welcome guests who arrive late
  • Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures
  • Is responsible for the hotel once the daytime managers are off duty
  • Ensures the safety of property and people
  • Follows up any customer requests (wake-up calls, taxi, breakfast room service etc)
  • Respects the procedures governing invoicing and cash operations
  • Is responsible for the reception's cash holdings
  • Writes a nightly activity report for hotel management
  • General cleaning duties
  • Setup of breakfast in restaurant
  • Mercure and its people

    Hotels with individuality, passion for service and committed to quality and guest satisfaction.

    Join a team of warm and friendly professionals who will share their love for hospitality.

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