Field Service Engineer
Beckman Coulter - Life Sciences
High Wycombe, Buckinghamshire, United Kingdom
2 months ago

Field Service Engineer Life Science Field Service Engineer SPAM Cambridge & Surrounding Areas Reporting to the Life Science Supervisor, the Field Service Engineer provides all aspects of service support and is the main face of the company to our customers.

The successful applicant will be supporting Centrifugation and Automation products in the Cambridge and surrounding areas to allow easy access to customers within the region.

This position will be instrumental in providing a high level of support, requiring close interaction with the customer and colleagues to maintain a quality service.

Adhering to customer focused strategies to achieve business goals, increase customer satisfaction and position Service Support as a positive sales differentiator in an ever increasingly competitive market.

This position is full time, five days a week. The five working days will include Saturday and Sunday as and when the Company requires.

Although the position will be primarily supporting our customers in the Cambridge area, it may be necessary to travel and cover other regions may be required to cover absence i.

e. Sickness / Annual Leave or where required. Main Roles and Responsibilities :

  • Develop and maintain a good working relationship with the customer
  • Achieve departmental goals and objectives to meet the Company’s operational plan
  • Work closely with other internal departments to build relationships that results in timely implementation, installation and pro-live support
  • Ensure Preventative Maintenance Inspections and modifications are completed in the specified time frames
  • Ensure accurate completion of all paperwork and receipts
  • Contribute to an environment where quality is perceived as a culture
  • Maintain an accurate record of boot stock
  • Adhere to Company policies and procedures
  • Qualifications

  • A minimum HNC (or equivalent) in a relevant technical subject
  • Minimum of 2 years Field Service experience (Desirable)
  • Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels
  • Proven track record in a technical service organisation with customer focus being key
  • IT literate
  • Full UK driving licence
  • This position is subject to a submission for Disclosure to be made to the Disclosure & Barring Services, to check for any previous criminal convictions.
  • Danaher Corporation OverviewDanaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide.

    Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions.

    Our globally diverse team of 62,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.

    We generated $16.9B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,300% over 20 years.

    At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries.

    We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders.

    Come join our winning team.

    Organization

    Beckman Coulter - Life Sciences

    Full-time

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