Job title : Digital Senior Event / Account Manager
Location : London / Remote
Why you’ll love this job
Microsoft has been one of the agency's longest-standing clients. The Microsoft accounts team carry out a vast variety of projects that includes, but is not limited to, the planning, development, and execution of Microsoft B2B events (virtual & in-person).
We are looking for a strong Senior Digital Event / Account Manager to lead a small team and support Microsoft to roll out their first party events.
Why you’ll love doing it at Momentum
Regardless of the job title on this document, you are part of a global team of creative imagineers who have perfected the art of delighting, amusing, engaging, distracting, fascinating, enthralling, charming, immersing and absorbing consumers, customers, staff and clients of all ages and cultures online and offline through experience.
In the last 30 years, we’ve set out to achieve a cult like status as an envied creative business. One whose reputation transcends beyond the marketing and advertising category or sector.
A brand experience business whose creative work is transforming the careers of our people and our clients like American Express, Samsung, Microsoft, Premier League, Nestle, SAP and Coca Cola.
And whose environments continually foster creativity and new ways of thinking.
At Momentum we have lots of great core and cultural offerings. Below is just a small selection of what is on offer :
Training programmes - A variety of free training courses to improve your skills and support development within your role.
Coaching - To support you to achieve your goals, enhance your performance or improve work or personal situations.
Headspace app - access to the premium subscription.
Time well taken - We offer 25 days holiday per calendar year + office closure over Christmas break. An unlimited number of additional days’ holiday can be taken at your manager’s discretion.
Pension scheme - A 5% matched contribution giving you a 10% pension.
Here’s what you’ll do
As a Senior Account Manager, you will be supporting the Microsoft Experiential team and Momentum Accounts team to seamlessly deliver both in-person and virtual experiences.
You will have a passion for events and will be able to carry out an executional role managing, delivering, and enhancing multiple events throughout the fiscal year.
Project management and operational skills, attention to detail, ability to manage multiple workstreams, communication (including frequently presenting) and proactivity are key for this role.
Core Role / Project R&Rs
Ability to support senior management in the end-to-end delivery of B2B in-person & virtual events from small training events to large scale exhibitions & broadcast virtual events
Take ownership of key process documentation, managing budgets & timelines to ensure successful event delivery
Champions reporting and evaluation across all events with ability to confidently implement and push forward learnings and best practices across full Microsoft event portfolio.
Able to manage multiple events at one time, successfully working with and delegating to team members
Comfortable virtually prepping and briefing event speakers / presenters ahead of events
Manages onsite event build / delivery or provides full live day virtual event management, carrying out final technical checks, organizing speakers and content, supporting with Q&A and note / action taking for evaluation purposes
Implementation of project management / plans and positively champion timings / deadlines.
Ongoing account administration, delivering detailed, accurate and timely updates to Momentum Accounts team.
Attend client and partner events and meetings as required - role could require a flexible approach to working hours.
Participate in a team environment that facilitates mutual respect and partnership across functions; quality thinking; appropriate risk taking;
strong internal communications; and regular performance feedback.
Demonstrate working knowledge of the Momentum & McCann Worldgroup core disciplines, leveraging this to identify opportunities for organic growth.
Show full understanding of agency structure and functions and use resources appropriately and efficiently to the mutual benefit of the agency and client.
Participates actively in the Momentum & McCann Worldgroup training curriculum, selecting courses relevant to personal development and progression within the agency.
Builds thorough understanding of Microsoft’s business and audiences internally and externally to inform the why as well as the what we do
Ability to build and maintain strong working relationships with colleagues and clients at all levels, working as part of the core client team as well as the agency team
Projects confidence and enthusiasm to the client
Experience using Microsoft products, specifically Microsoft Teams and SharePoint
Interest and passion for technology, marketing and virtual business / skilling events
Supports the wider Microsoft team on the management of other internal projects as and when required
Here’s what we’re looking for
Proven experience as a Senior Account Manager
Experience in team / event resourcing, and planning
Experience in delivering B2B events of varying scales (virtually & in-person - virtual events is desired but not mandatory)
Experience working with Microsoft’s systems and products is desired but not mandatory
Successful track record of building and maintaining strong relationships
Excellent and strong attention to detail
Strong organization and time management skills (including building project plans)
Solid written and verbal communication skills
Confidence in presenting
Strong IT skills including experience with Microsoft Teams, Excel, PowerPoint and Outlook
Polished, professional demeanor, projects confidence and enthusiasm for the business
Results focused with ability to multi-task and prioritize within a dynamic environment
Comfortable working in an area you might not have worked in before with confidence and willingness to be flexible and to take on new challenges