UX Designer - Mobile Team : Digital Location : London County : London Ref : 13887 Closing Date : 30-Sep-2021 Are you a user experience designer or architect who loves to create amazing customer experiences?
Are you keen to join a Bank who is revolutionising the industry? Do you thrive in a fast paced environment? If yes, then we may have the role for you!Metro Bank is changing the way Britain banks.
We are creating fans not customers by designing creative and simple digital solutions that engage with our customers. As a UX Designer, you will be working closely with our product, technology and propositions teams to solve complex user problems.
You will be responsible for the information architecture, user flow and implementing best usability practices for products and services across multiple digital platforms.
You will also play a role in helping us build a best-in class design function for Metro Bank.Depending on the team, most of our roles offer flexible working and you will work remotely temporarily due to COVID-19.
So what would you be doing?...
Working with product managers and designers to formulate ideas on how to improve products by actively gathering and understanding customer and stakeholder needs
Translating product requirements into user focused design concepts, through a detailed understanding of the user and their behaviour
Formulating ideas on how to improve usability by enhancing user interface designs and navigation
Presenting ideas and solutions to management and product teams that support the vision and product strategy roadmap
Contributing to product vision and strategic decisions in collaboration with product management team members
Working closely with Product Owners and Engineers to make sure a user-focused approach from concept through to launch
Designing and building clickable prototype designs for user testing new concept features and products with usersYou need to be this kind of person
Passionate about providing unparalleled levels of service and convenience for customers
Able to work and learn quickly in a fast paced, fun and dynamic environment
Prepared to stick at something we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
Care about doing a great job and exceeding expectations with the quality of what you doAnd... we are a bank so risk is a part of everything we do.
We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
To be amazing in this role you will need to have experience with design heuristics and techniques of user-centred design
Naturally you will have a track-record of setting best practices for web-based information architecture and design
You will have an understanding of designing for touch devices and design of apps
Ideally, you will have knowledge of web analytics and how they inform product enhancements
You will be able to produce standard UX documentation user journeys, flows, wireframes and prototypes
You should have experience designing using Sketch and building clickable prototypes (using InVision or other prototyping tools)Please apply with your cv and portfolio and highlight any mobile experience. IMPORTANT FOOTNOTE;