Account Manager - Suppliers
Fy
London, United Kingdom
5d ago

Fy! is the mobile app for discovering and buying cool stuff

Our mission is to empower creativity for shoppers, artists, designers and brands.

We're where you'll find your statement art print that makes your morning, great home accessories, and gifts for all tastes.

We help emerging brands, designers and artists GROW on mobile

Our core team have over 50 years of experience starting, scaling and exiting consumer businesses (onefinestay, Fab.com , Zipcar, Google, TicTail, Zalando, Houzz)

We're one of Europe's fastest-growing consumer brands We're backed by top European & US VCs and angels

Your challenge :

You will be working alongside the Buying team and the Product Coordination team to nurture existing accounts. Managing a portfolio of brands, suppliers and artists to improve vendor experience and overall revenue.

This is a very diverse role that encompasses; marketing, data & pricing analysis and merchandising as well as the day to day communication with brands.

Within a year, you'll have killed it if :

  • You are confident and comfortable managing your full portfolio
  • You have improved stock levels, imagery and product range on the site
  • Have built relationships with our key suppliers & brands
  • You are hitting or overachieving monthly referral targets
  • You have improved the revenue of existing accounts
  • What you'll be up to

  • Inventory Management. Looking at stock levels across the various categories.
  • Merchandising. Looking at promotional opportunities and communicating with the brands about these and other partnerships.
  • Image Improvement - Working with the brands to explain and improve imagery
  • Marketing. Getting our brand / designer / artist community to refer Fy (social, links etc)
  • Pricing Reporting. Building reports and doing comp shops to help us improve assortment.
  • Returns Reporting. Managing return percentages of the brands in your portfolio.
  • Quarterly performance reviews. Keep vendors actively engaged.
  • Tracking communications. Recording all details meticulously in Salesforce.
  • Day to day portfolio management. (Order, image and listing management).
  • Team support. Various ad-hoc tasks to support the wider team and contribute to a positive working environment.
  • Who are we looking for?

    First and foremost you've got a passion for building relationships. You are used to managing a portfolio and are excited about the potential to help brands / artists grow and improve.

    You're a super ambitious problem solver and have a strong bias towards results.

  • A bachelor's degree and 1-3 years of account management experience
  • Experience managing a portfolio of 100+ accounts
  • Passion and empathy for brands and suppliers (you consider going to boutiques and visiting our brands to see what products sell fun and not a chore)
  • Attention to detail and a task orientated mindset
  • Hunger for a fast-paced environment with constant change
  • Mastery of sales tools a must, experience with Salesforce, Salesloft, Hubspot, PipeDrive (or similar tool) a plus
  • Strong communication skills and a massive plus if you speak a second language such as French or Spanish
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