Product Manager – Defence
Smiths
London, GB
2d ago

Job Description

To provide holistic end-to-end management and leadership for the assigned product line. Based within the Hemel Hempstead located Centre of Excellence for Explosives / Narcotics and Chemical Trace material detection -

a technology relied upon by the world’s leading Airports, Border checkpoints, first responders (Police) and the Military.

The Product Manager works closely with Sales, Strategy and Marketing, Operations, Service, Scientific Research teams to ensure new products are launched on time, on spec and on budget and that existing products maintain their competitive positioning to maximise both customer satisfaction and ensure RoI matches the original business case

Duties and Responsibilities

  • Responsible for all Product Management duties for the assigned product portfolio, as informed by the Smiths Detection Product Lifecycle Process
  • Review market and internal business data to support development of an overall strategic approach and business justification
  • Actively participate in capability strategy working groups, leading efforts related to assigned product portfolio pushing the art of the possible
  • Become the Voice of the Customer (VoC) by interface with the customer community and key industry stakeholders in close collaboration with the Sales and Service function
  • Responsible for capability market research efforts, collecting, analysing and presenting in the most appropriate way -
  • information about potential markets, customer’s needs (VoC), competitors and competitive products, as well as on any change in market dynamics.

  • Develop and communicate market, capability, and product roadmaps to provide guidance to the business on opportunities, needs, and plans
  • Develop and present product strategies and commercial justifications to guide major investment decisions based on the market research data
  • Engage internally to ensure that the agreed roadmap deliverables are achieved.
  • Ensure that new products, features and services are taken to market effectively and meets the business case.
  • Continuously monitor their particular product line and capability area, reporting on any business success-critical changes
  • Participate in efforts to improve the efficiency and efficacy of product management activities and practices
  • Provide subject matter expertise into the business to all functions of the business
  • Comply with and ensure compliance with Company health, safety and environmental policies
  • Comply with all applicable export control and security regulations
  • Other duties as required
  • Proactive, drives action throughout the organization
  • Skilled in gathering market and customer insight
  • Experienced in identifying viable product proportions, formulating commercial justifications and driving through development into product launch
  • Skilled at post launch product management, monitoring and intervening to ensure launched products adhere to the performance identified in the business case
  • Understanding and recognition of the organisations commercial environment, working effectively in their role and through their actions in order to support the organisations commercial goals.
  • The ability to engage, challenge and work effectively with others.
  • The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs.
  • Willing and able to identify and support change and continuous improvement in own and wider business environment.
  • Working knowledge of Microsoft Office software including Outlook, Word, Excel, PowerPoint, and Project.
  • Working knowledge of SAP (tool) preferred but not essential
  • Bid support
  • Fluent in spoken and written English is essential, other languages would be a bonus
  • Required Skills and Experience

  • Scientific / Engineering degree, or Business and Marketing degree, or considerable relevant experience
  • Experience in product management with a proven track record of delivering complex hardware, software and service solutions within Defence or a heavily regulated market
  • Broad experience and understanding of multiple aspects of a business including but not limited to Customer Service, Manufacturing, Operations, Purchasing, Sales, Marketing, Research and Product Development.
  • Experience productizing solutions for Defence ideally or Airports, Public Safety and the CBRNE / Trace market in particular is preferred but not essential
  • Experience in analytical instrumentation or chemical / explosives / narcotics detection is preferred but not essential
  • Ability to obtain SC clearance is essential
  • Effective communication and influencing skills across organizational layers, including articulating technically complex material in a manner appropriate to the audience is essential
  • About Us

    Smiths Detection offers advanced security solutions in civil and military markets worldwide, developing and manufacturing government-

    regulated technology products that identify explosives, chemical and biological agents, weapons and contraband. It is part of Smiths Group, a global leader in applying advanced technologies to markets in threat as well as contraband detection, energy, medical devices, communications and engineered components.

    Smiths Group employs around 23,000 people in more than 50 countries.

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