An Exciting Opportunity has arisen for someone to join the team in Reservations. English Lakes Hotels Resorts & Venues is proud to boast five luxury Lake District and Lancashire hotels, all of which offer their own charms and characteristics.
We have three hotels situated in the heart of the Lake District and two in North Lancashire. This is a fixed term contract (ending Jan 2021) to cover maternity leave.
The Role : In Central Reservations you will be responsible for dealing with our customers' enquiries via telephone, bookings via our own online booking system, faxes, agents and emailed independent enquiries.
Shift patterns available between 8.30am to 5 pm or 12 noon to 8.30 pm. Sound interesting? A warm, friendly and professional telephone manner is essential.
Previous experience / background in telesales, PMS systems would be desirable but not essential as full training will be given.
NotesAll applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo ID will be required from candidates as part of our standard recruitment process.