Description : To provide proactive and high quality assistance to Partners and Directors. Key Responsibilities : Relationship Management :
Act as an ambassador and first point of contact for Partners, Directors and the wider organisation
Develop and maintain internal and external networks, building knowledge of key issues in order to effectively identify and communicate priorities.
Build strong relationships with clients and their PA’s
Diary and Meeting Management :
Provide comprehensive diary management, having full autonomy to make decisions using initiative to resolve conflicts and exercise judgment on priorities.
Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.
Facilitate all logistical arrangements and ensure all documentation is prepared in advance of meetings
Travel Management :
Proactive itinerary planning, researching and considering reasonable alternative cost effective travel
Maximizing cost reduction opportunities, utilizing preferred travel provider in line with travel & expense policy
Communications Management :
Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly
Proofread and sense check all communications and documentation, complying with brand and risk procedures
Events Management :
Project manage large and complex events ensuring compliance with policies and liaising with procurement, risk management, health and safety and all other relevant teams
Facilitate all logistical arrangements and attend events as required , proactively ensuring relevant documentation is available
Manage budget and effectively negotiate costs
Time and Expense Management :
Prepare and submit timesheets
Collate and process expenses and invoices ensuring compliance with policy and approval process
Reconcile credit / bank statements with receipts as appropriate
General Administrative and Project Support :
Maintain client contact and relationship database if applicable
Provide ad hoc project support
Meet and greet visitors to EY offices
Provide cover for colleagues during absences as appropriate
Leadership and People Development
Counsel, coach or mentor others in the secretarial community
Act as an ambassador and role model for the Executive Secretarial community
Experience and Skills Required :
Extensive experience at board level, preferably in a corporate professional services environment
The confidence to engage with senior / high profile contacts and clients
Attention to detail and ownership for the delivery of high quality work
Ability to build relationships across diverse teams both locally and globally
Ability to work as part of a team, ensuring seamless service to the organization and clients
Confident in the ability to use own judgment and make decisions in order to prioritize, challenge, negotiate and influence
The ability to plan ahead and anticipate potential problems
Exceptional organizational skills with ability to prioritize a busy and often conflicting workload
A flexible and professional approach, remaining calm under pressure
Broad knowledge of Microsoft Packages
Knowledge of time zones and best means of travel between multinational locations
What working at EY offers : We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance.
Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-
being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer :
Support and coaching from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
About EY : As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world.