Customer Service Assistant
Leeds Building Society
3d ago

Here at Leeds Building Society, customers will be at the heart of your role and you'll be their first point of contact when they visit our branch.

As the face of Leeds Building Society our Customer Service Assistants hold a great deal of responsibility. We want you to be passionate about what you do and build long lasting relationships by having great conversations.

As a Customer Service Assistant you will assist in the opening of savings accounts for customers who are looking to save for that all important holiday, new car or perhaps even a wedding.

In addition, you will be given training in order to refer customers who are looking to become first time home owners, or simply looking to move house.

  • Excellent Customer Service experience
  • Educated to GCSE standard or equivalent including Maths & English Grade 4 / C
  • Good standard of numeracy and written / verbal communication skills
  • Basic PC Skills appropriate for a professional environment
  • Experience within a Financial Services environment
  • We're a mutual not a bank, which means we're owned by our members and are run exclusively in their best interests. In fact, our business is built on the idea of people helping people, whether that's saving for the future or buying their own home.

    We're proud to be the first financial services organisation to be awarded Leaders in Diversity. We don't believe in a one size fits all' approach when it comes to working here so we provide a flexible inclusive working environment that suits all colleagues.

    We're a Sunday Times Best Company to work for, which reflects our commitment to support our colleagues with the environment, tools and training they need to be able to excel in their careers.

    We're committed to doing what's right for our members, colleagues and communities. We were the first national high-street financial institution to be awarded the Fair Tax Mark, we buy 100% renewable electricity for all our sites and have a two year charity partnership with Samaritans.

    In addition every colleague has 14 hours volunteering each year. Our culture and colleagues are at the heart of everything we do.

  • Click Please Apply below.
  • Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

    If you have a disability or special need that requires accommodation, please contact us.

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