Customer Service Advisor
Pertemps Bond
London,South East,UK
4d ago

Role : Customer Service Advisor

Salary : £22,000

Days / Hours : 40 Hours Tuesday-Saturday 8am-5pm

Are you passionate about providing great customer services? Are you looking for a career and not just a job?

We are looking for an experienced Customer Service Executive to join our growing company in the Customer Service Team. This job would suit someone with great written and people skills.

Your job will be to liaise with customers and potential customers by live chat, telephone and email to ensure their queries are answered accurately, promptly, and with expertise.

Your job will involve a high-level of multi-tasking with an element of urgency as a result of the volumes that can arise.

What you’ll do

  • Build a long career in a customer service
  • Liaise with our customers on a daily basis via telephone, Livechat and email.
  • Provide exceptional levels of customer service with a smile
  • Drive sales from potential customers and cross-sell and upsell to customers
  • Who you are

    Passionate about delivering an amazing customer experience.

    2 years experience in a customer service environment

    Incredibly organised and detail-oriented, with outstanding critical-thinking and creative problem solving skills

    Exceptional communication skills, both written and verbal

    A positive and high-energy attitude

    Zendesk experience a bonus

    Benefits

    Generous 25 days’ holiday allowance plus bank holidays

    Posh Christmas and Summer parties

    Tons of sponsored (but not too heavily organised) office fun

    Potential for share options

    Whether you are a customer service advisor, in customer care, customer support, customer advisor, I would love to hear from you so please apply.

    If this prospect excites you then we would love to hear from you!

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