Store Manager
Bright House Networks
Aldershot, Hampshire, United Kingdom,gb
1d ago

The Role :

  • Be a champion for excellent customer service, always seeking to meet customer needs
  • Build strong and lasting relationships with the customers’ base and local community.
  • Develop your team through coaching, training and performance management and reviews.
  • Effectively lead the team to drive performance to achieve sales and commercial KPI’s.
  • Strictly comply to the laws and legislation that govern our business
  • Ensure responsible lending occurs on all occasions.
  • Delivery of high store standards and operating policies and procedures
  • Cost control including stock, product depreciation and maintenance.
  • Completion of regular stock inventories.
  • Comply with all health, safety and compliance guidelines.
  • Support customers to find appropriate resolutions to payment queries or issues.
  • Achieve customer growth objectives and build lasting customer relationships
  • Support in the development of the team through training, performance management and reviews
  • Lead the sales team to drive performance and achieve sales
  • Ensure responsible lending occurs on all occasions
  • Control stock, product depreciation and maintenance to maximise profitability
  • Participate in any new marketing and promotional activity as required
  • Required Skills

  • Proven track record in a commercial, retail or finance managerial role.
  • Fosters a strong team ethos
  • Commercial and result oriented
  • Utilises resources effectively to achieve KPI’s
  • Confident communication skills
  • Effective people management and development skills.
  • Computer literate with experience of Microsoft packages
  • Good judgement and decision making skills
  • Enjoys working in a fast paced environment.
  • Commercial acumen
  • Full driving licence
  • Required Experience

  • Previous experience within a Retail environment
  • Experience of working in a regulated environment
  • Previous experience or knowledge of debt management or collections
  • If you feel you have what it takes to work in a fast paced environment with us then please apply today

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