Enterprise Team Manager
Mercer
Castlemead, Bristol
4d ago

Description :

Marsh are currently looking to recruit an experienced Enterprise Team Manager within their team in Bristol.

  • The Enterprise Team Manager will lead a team of professional level employees across multiple levels in Account Management / Broking;
  • new business & / or renewals. They will maximise team and account profitability and oversees performance management for supervised colleagues whilst supporting the wider teams objectives and goals

    Key Responsibilities

  • Conducts, mentors and oversees performance management for a small to medium sized group, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
  • Monitors the preparation, management, implementation and achievement of business plans and goals.
  • Helps maximise team and account profitability through the implementation of efficient and effective work practices, adequate client billing and sensible expense control.
  • Strengthens effective long term relationships with key client decision makers and stays abreast of key changes within the client’s organisation.
  • Lead, plan and implement clear and effective new business & / or renewal and broking strategies, ensuring performance meets set targets.
  • Engender a positive and tenacious client retention and development focus amongst team members through regular communication of client status and retention issues.
  • Recognise and capitalise upon revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources in line with budget targets.
  • Ensure adherence to the business procedures and processes including focus on facilitating best practice.
  • Work alongside piers to ensure that a superior service and client experience is provided at all times, providing regular feedback on the team’s development, issues & identifying training needs where required.
  • Provide technical support to team members and across the wider department.
  • Skills & Experience

  • Experience managing Client and Stakeholder relationships
  • Expert knowledge of operational processes and systems
  • Extensive Market & insurance product knowledge
  • Excellent knowledge of compliance and Operational Risk
  • Experience of People Management
  • Proficient in operational improvement processes
  • Excellent IT skills including knowledge of Excel and PowerPoint.
  • Demonstrated ability in providing excellent customer service
  • Skilled in understanding and prioritising conflicting needs and able to meet deadlines effectively
  • Problem solving skills : able to challenge barriers and seek to solve problems effectively
  • Strong literacy, numeracy, administration and organisational skills
  • Good written and oral communication skills
  • Professional and flexible work ethic
  • About Marsh

    As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative, industry-specific solutions that help them effectively manage risk.

    We have 27,000 employees worldwide, operations in more than 130 countries, and annual revenue of approximately $5.4 billion, along with comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices.

    Marsh offers competitive salaries and comprehensive benefits and programs including : health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.

    We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

    Marsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

  • Posted 30+ Days Ago
  • About Us

    Click here to return to the MMC Careers Site

    Marsh & McLennan (NYSE : MMC) is the world's leading professional services firm in the areas of risk, strategy and people.

    The company's nearly 65,000 colleagues advise clients in over 130 countries. With annual revenue over $14 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading firms.

    Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.

    Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.

    Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.

    Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

    For more information, visit mmc.com, follow us on LinkedIn and Twitter mmc global or subscribe to BRINK.

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