POST TITLE : Senior Carer
REPORT TO : Home Manager / Deputy Manager
The post holder will be in charge of a team of staff and will take responsibility for the smooth running of the service whilst they are on duty.
As a Senior Care Assistant, you will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff
You will also participate in staff induction programmes as and when required, promote safe working practice at the Home and ensure that all commodities used in and around the Home are sensibly conserved by staff e.
g. monitoring the usage of incontinence aids, wipes etc.
They will deliver physical, psychological and social care to the frail elderly residents of the home.
Ensure the smooth running of the routines within the home. Full supervision of the Keyworker system; any staff in the induction period;
and the recording and maintenance of crucial records relating to residents and procedures.
Other responsibilities will include medication distribution; acting as a point of reference; answering enquiries from visitors and professional bodies associated with the care of the residents.
Duties and Responsibilities
Ensure the highest possible levels of care are maintained by supporting / assisting Clients, when required, with all aspects of daily living.
Support training and supervision of junior and new Staff Members in all aspects of their work in the Home, under the supervision of senior Staff Members.
Assist Clients in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide supervision and attention when needed, ensuring Clients retain their comfort and dignity.
Pay particular attention to assisting Clients who have limited mobility, or physical / learning difficulties making the best use of aids provided.
Assist in the promotion of Continence.
Assist in the delivery of care for Clients who are dying or who have a progressive illness.
Complete, observe and review care planning needs for Clients, and complete written daily records as instructed and in line with the Company's policies and procedures.
Assist in framework of social activities by interacting with Clients and helping them continue with hobbies and activities in the Home.
Answer Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
Report on well-being of Clients and liaise with GPs and Support Managers etc.
Carry out regular checks on Clients at intervals determined by senior Staff Members.
Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty. Ensure the Home's resources are used appropriately.
Clean and maintain equipment used by Clients / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Home is kept clean and tidy, in line with the Company's attention to detail philosophy.
If applicable, care for Clients' clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company's policies and procedures.
Assist Clients who need help during meal times (be aware of swallowing difficulties, dietary requirements etc.). Assist with serving of food / drinks as requested / required.
Escort Clients travelling to and from the Home e.g. on social outings, hospital visits etc.
Practice maximum integrity in all dealings with Clients' affairs, and avoid abuse of the privileged relationship that exists with Clients.
Deliver a high level of personal and psychological care to all residents in a professional manner, arranging rotas to meet their care requirements eg medications;
toileting; bathing; etc.
Complete records where required to a satisfactory standard. Ensuring the changeover and Keyworker documentation are fully completed within the timeframes agreed.
Supervise, support and act as a point of reference for the staff on duty, acting as a motivator and mentor promoting team-working for both care staff and co-worker senior staff.
Act as an ambassador for the Home in all dealings with visitors and the general public, who call at the home for whatever reason by displaying impeccable professional behaviour and leading by example.
Ensure the individual rights of residents and staff are safeguarded in accordance with the Home's philosophy of care and in the wider care sector by being aware of the working practices and activities being actioned.
Provide an efficient telephone and enquiry service to the general public and relatives, by listening to what is required and when necessary seeking the answers and calling the person back.
Accept responsibility for a specialist area (to be agreed) to be controlled and managed by you for the benefit of the Management / Senior Carer Team.
To undertake any additional training and development programmes the Home may consider appropriate to enhance your contribution to the work at this home.
To ensure excellent leadership and supervision of staff to ensure they are engaged and supervised at all times.
To review on a regular basis the job description for your post and to agree any changes.
Ability to communicate effectively.
Genuine interest in, and experience of working with vulnerable people.
NVQ level 2 0r 3 in Health and Social Care.
Policies and Procedures
To be up to date on, and follow, the relevant procedures contained in the Home's Policies and Procedures file as they affect your job and its responsibilities.
Gold Care Homes is a company which consistently and positively celebrates differences that we have as people. This Home, in its policy and training, describes what we can expect of each other in our conduct.
In your job, we expect you to make the fair treatment of colleagues and of those whom we serve a priority.
Be accountable to the Manager for all areas of your duties and responsibilities. This accountability will be expressed through :
Regular one to one supervisions and team meetings with the Manager and other members of the team.
An annual appraisal meeting at which personal targets will be set and monitored.