You lead the way. We’ve got your back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount.
As the face of the company, you can create positive interactions with our customers every day from curating a unique travel or lifestyle experience to helping them with their everyday needs.
And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.
You won’t just help our customers see the world; you’ll help them truly experience it.
If you have a flair for exceptional customer service, an aptitude for learning and natural curiosity, this role is for you.
With an intensive training and coaching program, here’s your chance to become a highly skilled Travel Consultant. Are you up for the challenge to join a key player in the travel industry?
Deliver the expected, and the unexpected.
Membership Managers are skillful consultants that educate their portfolio of Card Members on their benefits and grow engagement through their ability to develop relationships.
They drive sales through their exceptional service and deep knowledge of our travel and lifestyle products and benefits.
Membership Managers deliver efficiently and flawlessly every day, every time.
Some of your responsibilities in this role will be :
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
What you need to thrive :
Travel reservations experience is a plus.
We service our Card Members 24 hours / 7 days per week. The Centurion servicing department is open 7 days a week and hours of operation can change due to servicing needs.
Work Location :
The role will be based at our Brighton office. There may be a period of temporarily working from home depending on UK COVID-19 restrictions in place and American Express workplace safety requirements.
In order to accommodate any period of working from home, the minimum requirements are :
Current minimum speed requirements are 25 mbps download x 5 mbps upload speeds, preferably through broadband cable or fiber optic services
A secure home office, located at your confirmed address of residence, free from background noise or other distractions
Work at Home is only temporary and as soon as it is safe, you will be asked to return to the office.
Why American Express?
There’s a difference between having a job and making a difference.
Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.
And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
To complete your application please click on the links below. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on .