Your role is to supportyour team in growing the Be Luxe business within your door by providing anexceptional customer journey.
You will be a Brand Specialist working acrossL’Oréal Luxe’s exciting portfolio of luxury brands; Lancôme, YSL, Urban Decay and Giorgio Armani,Luxury Designer Fragrances.
An advocate of exceptional customer experiences andluxury beauty empowering women and men with the ultimate inpersonalised make up and skin care consultations.
Your role will be responsiblefor holding on counter consultations and selling products across brand.
Be Luxe will be asignificant driver of retail in your store so it will be important to build astrong relationship with your colleagues.
You will work flexiblyalongside your team and support on key trading hours, product launches and peakperiods e.g. Christmas / holidays / evenings / weekends.
You will workalongside your team and report directly to your Team Manager in day-to-dayoperational priorities and customer service objectives.
You will practiseexceptional service-led customer consultations whilst supporting the team’sobjectives and developing your skills.
You’ll have the opportunity to attend multi-brandtraining and education as well as benefit from L’Oréal learning opportunitiesso you can development yourself within your role, opening up exciting andvaried career paths.
You will show passion for providing exceptionalservice in the luxury beauty and demonstrate skills from your previousexperience within the industry.
You will role model best practise with yourcustomers and support the team in delivering a Be Luxe multibrand customerjourney.
In line with Service RetailAcademy, you will deliver personalised customer experiences based onunderstanding and empathy.