Our Retail Division is an exciting area of Westcoast, working collaboratively with top retailers in the UK. The retail team are a driving force behind our success as no.
1 UK distributor for many of our vendors and customers, thanks to the hard work and dedication of these people we can maintain and grow vendor relationships and drive revenue across the business.
What is the role?
As inside account manager you will support the account director in delivering a high-level service to some of our major retail accounts.
You will assist in growing revenue & profit and managing product availability through forecast analysis, joining the account director on customer and vendor meetings;
analyzing stock and sales information as well as retailer forecasts, presenting performance data, making order recommendations to both external customers and Westcoast product managers whilst strengthening Westcoast’s relationship with one of our key retail partners.
The role is based from the Westcoast Theale, (Reading) office with an expectation to spend at least 2 days at the customer head office. How will you do this?
Work collaboratively with appropriate vendor / retail contacts
Conduct & contribute to retailer / vendor meetings
Monitor weekly stock and sales
Develop and maintain reporting tools to track and enhance inventory flow
Manage, implement and analyse all promotional activity
Manage the delivery of any pre-agreed performance KPIs with the retail accounts. Putting corrective measures in place as required.
Manage and co-ordinate the setup of new products and price updates to existing products
Manage the launch of new ranges ensuring 100% product availability
Build and maintain client relationshipsIs this the role for you? To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas :
Background in retail account management, category management or FMCG account management essential
Good understanding of supply chain & logistics in a retail environment
Commercially minded with excellent communication skills
Analytical - able to spot trends and draw conclusions from data and make stock recommendations
Excellent presentation skills
Excellent interpersonal skills with an ability to develop strong business relationships
Able to work effectively under pressure and with changing priorities and workload
Able to negotiate with customers, vendors and internal stakeholders
Excellent attention to detail
Advanced Excel skills
Full drivers license What will we do for you? This is an excellent opportunity to develop your knowledge and understanding of the IT industry, build a career with a Sunday Times Top Track 100 business and develop strong, long standing industry relationships.
We believe that people are our most important asset and that it’s important to reward and recognise their contribution, whether that’s through incentives, progression or development opportunities.
Full training and on-going Learning and Development support, with excellent career progression
Funded NVQs or Apprenticeships, work-based studies and professional qualifications
Westcoast Wellbeing - including Yoga, onsite Mental Health First Aiders and access to counselling services
Staff Purchases Discounted IT, electronics, mobiles and accessories
Mobile phone contracts
Employee referral bonus
Eye care scheme
Cycle to work scheme
Auto-Enrolment Pension (NEST)
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