Deep expertise in digital commerce / eCommerce and digital merchandising
Demonstrated understanding of and experience with eCommerce funnel, SEO, SEM
Deep prior experience on content optimization via UI / UX and digital merchandising to achieve sales goals
Strong problem solving skills to identify critical issues and opportunities, evaluate options and provide clear recommendations for eCommerce growth
Experience delivering successful end-to-end digital programs or campaigns through cross functional internal and external teams, from concept to execution to reporting and optimization
Stellar analytical ability with capability to transform online KPI CX data into actionable insights and execute upon them;
demonstrated experience using KPIs / web analytics to impact digital business
Strong attention to detail and organization; tenacity to execute flawlessly
Prior experience using a Content Management System and working with eCommerce platforms Strong Excel skills
Ability and experience communicating to a wide range of constituents across functions, organizational levels and cultures;
proven experience leading through influence in a matrix organization - working with both global and local organizations
Excellent verbal and written communication skills
Previous experience with an online, vendor driven marketplace preferred
Fluent English, additional European language preferred
Drive the CX (customer experience) and overall business roadmap for Apple’s Marketplace business focused on growing sales while managing the optimal Apple CX-Work closely with the regional sales lead to develop innovative digital merchandising strategies, calendars and plans that support and promote sales growth for Apple products sold on Amazon -Closely manage the Search CX and Product Detail Page CX of the country - making constant improvements to achieve business goals, add unique capabilities and achieve and exceed sales growth.
Drive localized execution of global programs-Utilize online KPIs, web analytics, and performance metrics to analyze, develop and execute on growth programs, insights and opportunities - weekly, monthly and quarterly-Together with sales AE, lead weekly and monthly business reviews with cross-functional Apple teams and Retail partner, as well as global teams.
Partner closely with sales, finance and operations to ensure that the customer experience and merchandising plans support forecasts
Education & Experience
You have a Bachelor’s degree or equivalent education.