Claims Handler – 51122
Emerald Group Ltd
4d ago

Key Duties :

  • Contribute to our client’s profitability by ensuring that claims are handled appropriately, subrogation opportunities are maximised and expenses are properly controlled.
  • Identify and pursue opportunities to create value and protect our client’s position through proactive handling of claims.
  • Manage allocated claims to provide satisfactory conclusions for all interested parties, with a view to minimising the claims lifecycle and static claims.
  • As a member of the claims team :

  • Provide support as required in respect of current and future portfolio transfers into the company, including support for due diligence of potential target portfolios (both Lloyd’s and non-Lloyd’s), and supporting the transfer of the management of claims portfolios.
  • Build and enhance relationships with all external stakeholders and act as the escalation point where appropriate.
  • Support production of internal and external reports and operation of controls.
  • Experience required :

  • Significant experience in handling London Market Claims in the specified classes of business.
  • Excellent communication, presentation and negotiation skills.
  • Ability to adapt in a fast-changing environment, quickly identifying and solving problems.
  • Knowledge of the Microsoft Office suite and other claims related software (e.g. Sequel and Trax).
  • Good team working ethic with an excellent customer service approach.
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