Maxwell Stephens’ client, one of the world’s leading investment firms is recruiting this role to join its Corporate Services team, headquartered in the heart of London.
Maxwell Stephens, the UK’s leading facilities management recruitment company, has been appointed by our client to find a talented, experienced, and qualified individual to manage a broad range of responsibilities geared specifically to supporting all Global Corporate Services (GCS) functions in the region, providing administrative support for GCS managers within Europe, the Middle East, and Asia (EMEA).
You’ll provide support to the FM in the areas of IMAC administration and execution, floor plan management, the service-now ticketing system (where you will be a central point of contact), and construction & project management
You’ll attend basic, intermediate, and advanced training (if required) to become the EMEA GCS integrated workplace management solution super-
user , partnering with the USA team to assist in scheduling implementation and training sessions for the EMEA team.
Using the online travel booking system, you’ll act as both system administrator and case manager for the EMEA region. Duties will include employee training, technical support, daily management of car service vendors, assisting system administration and support for other travel related tools, and so on.
You’ll manage the client’s car account and be the central point of contact for alternative car services and for retrieval of duplicated Amex travel invoices as needed.
Corporate card services will also fall under your remit, including responsibility for onboarding and offboard new hires and exists, new account creation, management of transfer hires in, daily Citi Bank monitoring for activations, fraudulent and suspect charge management and investigations, lost and stolen cards and more.
You’ll be a lead in the provision of physical security including supporting the facilitation of the H&S plan, H&S documentation reporting, organisation, and safe-
keeping, scheduling of periodic security awareness briefings and Crisis Management committee briefings and key card and fob administration for access controls.
Other duties include vendor management (including expiration and renewal statuses), administrative and team support, and assistance to colleague in office service, reception, and dining and pantry services as needed.
Educated to a degree level in architectural, economic, planning, or general business studies and with at least 3-5 years’ post-
qualification professional experience (financial sector and / or blue chip preferred), the ideal candidate will be a proactive self-
starter with a strong work ethic.
Highly skilled in time management, prioritisation, and written / verbal communication, you have demonstrated in previous roles an ability to be self-
disciplined and to multi-task within a pressurised environment.
You have a strong understanding of customer service, service delivery, and client relationship management. You work well on your own and are also, when required, a team player other want to work with.
You can read AutoCAD drawings and project schedules. You have familiarity and understanding in various corporate services specific systems (including IWMS, Adobe, Document Management tools, drawing and floorplan viewing software, and EMS conference booking tools).
Colleagues and managers would describe you as a positive all-rounder with a can-do attitude.