HR Business Partner - FTC
London, England
4d ago

About Enjoy.

Enjoy started with a simple question . What if the best of the store could come to you?

The answer to the question was the Smart Last Mile ™ and the Mobile Retail Store. Retail and online shopping has evolved.

When you use Enjoy you not only get a purchase that is delivered to your door, you also get a comprehensive retail experience as soon as today, in the comfort of your own home.

Enjoy unlocks Commerce at Home through our Mobile Retail Stores.

We serve the world’s leading communications and technology companies to change the way millions of people around the world purchase and experience their products and subscription services, offering the best of the retail store at our customers’ convenience.

In the UK we have partnered with EE and BT to support bringing the best of the store to 80% of the UK.

About the role.

As our Enjoy People Success Partner, you'll be a balanced advocate for our culture, our people and our business. You’ll play a key role in building and executing our people strategy, and partner closely with our Field and HQ Leadership and Teams.


  • Solicit opinion and listen to concerns; take initiative to resolve problems
  • Advise, consult and partner to identify, design and execute people strategies and initiatives (i.e., talent assessment, talent planning, diversity)
  • Drive talent management strategies across markets to strengthen retention and engagement
  • Develop and manage people programs and initiatives to drive the People Success strategy (i.e., Lead Expert program, Everyone Improves)
  • Serve as a thought partner and coach to your client group to enable their success and strengthen performance
  • Review trends and suggest recommended actions to ensure positive organizational changes and continued employee engagement
  • Work cross-functionally to drive effective and efficient policies, procedures and programs
  • Develop standard operating procedures to support the team globally
  • Collaborate with the global People Team peers in the Recruiting, Learning & Development, ER, Total Rewards, People Ops and Legal to design implement solutions
  • Leverage reporting and build insight to fuel effective data-based business decisions
  • Assess and consult on risk and appropriately escalate / action issues; recommend resolutions
  • Ensure compliance with internal policy and all local and country-specific employment regulations
  • Complete country related tasks / assignments to support your local client group(s)
  • About you.

    You believe in and promote the company you choose to work for and embody its values in words and actions. You communicate authentically and genuinely with vision and purpose, inspiring others to get on board.

    You don’t just report facts and figures, but tell compelling stories that reveal the why behind each number. You can be counted on to see tasks through to completion.

    You make decisions that improve the lives of others, even if it means more work on the back end. Not simply a pleaser , you have the vision to see when a short-term challenge can yield a long-term gain.


  • Experience as an HR Generalist or Specialist, Business Partner or people manager, preferably at a high growth, technology or retail company
  • Experience consulting with internal clients to identify business needs and recommend solutions
  • Strong MS Office, Google Suite skills including Excel and similar software
  • Experience working in fast paced environments where there are competing priorities
  • Employee relations experience
  • Strong written and verbal communication skills
  • Demonstrate the following skills - strategic thought leadership, stakeholder management, problem-solving, change management and collaboration
  • Experience working with a broad spectrum of people, from employees in their first job to senior executives
  • Bachelor’s Degree or equivalent successful work
  • CIPD certification preferred
  • Ability to travel up to 25% of the time
  • About the team.

    We are a highly engaged, passionate and performance-focussed team, committed to developing an operating model that supports rapid growth.

    We are building a great company and a great place to work where we live our values every day.

  • We believe that Kindness, above all else, is key to unlocking the magic of Enjoy
  • We have a Growth Mindset and ideate on new approaches to achieve better results
  • We focus on continually raising the bar and Winning Together
  • We are Experience Obsessed and relentless in our efforts to create a 5-star experience for our customers, partners and employees
  • We stand for Justice at our core. We believe in the power of our combined voices to bring about change within Enjoy and in the communities we serve by fighting against oppression and holding ourselves accountable to just outcomes
  • If you have a disability and require specific support during the recruitment process, please contact Enjoy’s recruitment team to explore what adjustments can be made to facilitate your success.

    You can contact the recruitment team by emailing, uk.recruiting

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