Technical Project Manager

Jaywing

Leeds, GB

2d ago

The Role

As a Project Manager in the Middle Office, you will be working at the heart of Jaywing, seamlessly joining the Front and Middle offices together.

Solid experience is required delivering websites, software and / or mobile applications, ideally within an Agency environment.

You should be able to hit the ground running and add instant value to the team.

Project Management

Acts as a champion for the team

Acts as an effective interface between the creative and technical specialists, Account Directors and Account Managers and the client

Able to understand the business needs of the client and take an overview of the user needs in the project

Understands the application of new techniques and new technology to the needs of the client

Able to estimate timescales and cost projects

Has awareness of resource costs

Has complete awareness of resource costs involved in producing a project and is able to identify exactly where in the development cycle the project is at any one point in time

Produces workable plans, defining priorities and setting realistic milestones and deadlines

Ability to monitor and control resources to meet plan

Ability to prioritise, separating the urgent from the unimportant

Ability to identify and react to events threatening the plan

Ability to handle interruptions and unreasonable demands

Maintains and uses appropriate information systems to monitor and review progress

Problem Solving and Decision Making

Able to resolve a technical problem looking at many approaches, deciding pros / cons, focusing on issues and deciding favoured solutions

Seeking information from clients and team members to aid the decision-making process.

Able to take other opinions into account and evaluating alternatives with an open mind

Demonstrates a questioning approach to problem-solving and decision-making

Analyses risks to make timely and workable decisions

Uses knowledge and experience accurately to identify core issues

Plans strategically, linking information to ideas to balance short and long term goals

Ensuring the solution is actioned correctly and able to monitor results

Client Management

Able to manage the client relationship on a day to day basis without the direct assistance of an Account Manager, Senior Account Manager or Account Director

Able to generate and identify new opportunities with the client and then feed these opportunities back to and brief the relevant AM / SAM / AD to pursue

Able to attend meetings and directly manage the client relationship (without the direct assistance of an Account Manager, Senior Account Manager or Account Director) within the context of the project or projects that they are looking after

Able to identify when it is appropriate to involve other members of their Team and at what level

Able to gain the trust and confidence of clients

Technical

Appreciates the technology and understands its’ possible applications

Understands the technical interfacing issues

Able to produce technical project plans

Able to develop own technical knowledge

Performance and Results

Sets clear performance standards and objectives for self and others, monitors progress against them and takes appropriate actions to achieve delivery of results

Carries out regular and objective reviews of performance, giving and dealing constructively with feedback

Monitors the quality of work and progress against plan

Seeks responsibility and welcomes accountability

Measures customer satisfaction to maintain and improve performance, quality and timeliness

Identifies and prioritises personal objectives to ensure operational targets are achieved.

Financial

Is able to ensure that all financial requirements associated with their teams projects are fully managed to plan and reflected accurately in their teams forecasts, taking into account bought in costs

Take responsibility for the control of project costs and achieving the required gross margin for the business

Take responsibility for the timely and accurate billing to clients

To assist the Accounts & Administration Team in signing off and monitoring supplier invoices

To take personal responsibility for the control of costs associated with the development of projects

Leadership, Motivation and People Management

Inspires and supports people by coaching, guiding, advising and personal example

Takes personal responsibility for making things happen

Able to take decisions which are appropriate for the situation

Generates a high degree of enthusiasm, high morale and positive team spirit

Exercises authority appropriately and persuasively, delegating effectively and directing where necessary

Ability to keep personal differences / issues and opinions to an appropriate place and time

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