Swindon, GB
3d ago

Job Description

Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers.

This is a permanent role reporting into the Account Manager.

Main Duties

  • To work as part of a team to deliver a first-class service within the facility.
  • To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
  • To ensure all customer requests are dealt with efficiently and effectively.
  • Provide labour support to ad-hoc out of hours events.
  • Internal / external post and courier deliveries / collections.
  • Support Emergency Evacuation procedures.
  • To support the review of procedures and processes.
  • Support with personal emergency evacuation plans (PEEPS) for less abled guests.
  • Person Specification

  • An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
  • Computer literate (Word, Excel, Outlook E-mail).
  • To be able to move heavy / bulky items.
  • A clear understanding of Health & Safety practices.
  • Customer focused with the ability to build positive relationships.
  • Enthusiastic and conscientious approach to all Site Support related tasks.
  • Clear, strong and confident communication skills.
  • Additional Information

    It’s the little things that count -

    On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

    Note :

    This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.

    Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and / or the needs of the business.

    For all internal applicants, please note Terms and Conditions are non-transferable

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