Senior Support Worker
UK, Stevenage, Hertfordshire
3d ago

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a dynamic and enthusiastic Senior Support Worker for each of our wards at Cygnet Stevenage, who is dedicated to making a difference to the patients in our care.

As a hands-on Senior Support Worker you will role model the behaviours we aspire to as a hospital and provide guidance and supervision to a team of support workers to ensure delivery of person-centred support.

You will represent Cygnet Values and be charged with extra duties and responsibilities on shift, promote a good work ethic and support the team, ensuring the shift runs smoothly as well as holding the role of Champion on your ward.

This role would suit someone happy to step-up and take on more responsibilities, is looking for a new challenge; someone who loves their job wants to go further in healthcare.

You will be working an average of 38.5hrs per week covering 12.5 hour shifts on a rota basis which will include weekends.

In this role you’ll :

  • Support the Nurse in Charge with the running of the ward, including assisting with the daily allocation.
  • Be the designated buddy for new colleagues and support them through their probationary period.
  • Inspire, encourage and foster supportive ways of working under the direction of the clinical team
  • Be the RRP Champion for the ward and be a role model and champion for other Support Workers.
  • Be an upbeat and positive team member who brings new ideas, can think on their feet, happy to represent their ward and be a starter finisher with projects.
  • Seek to improve the service user experience and to encourage better ways of working.
  • Support with cultural and ward change, alongside the Ward Manager and CTL’s.
  • Assist with ECG, Phlebotomy and other physical healthcare duties on the ward as necessary.
  • Conduct supervision of support workers. To support with debriefs and be an advocate for supporting staff with their own wellbeing and mental health.
  • Actively promote service user engagement and participation in planned on and off-site activities and to ensure the activity is well evidenced and fully recorded.
  • Attend all training as required and be prepared to achieve qualifications appropriate to the role at any particular time as specified by the company.
  • Ensure all documentation is completed fully and accurately at the end of the shift.
  • We're looking for people who have :

  • Minimum of 3 years support worker experience ideally in a mental health setting
  • A Qualification in Health & Social Care or studying for nursing qualification.
  • Experience working across PICU and acute services.
  • Positive attitude to people with Mental Health problems
  • Evidence of successfully dealing with challenging situations
  • Ability to form effective working relationships with Service Users and colleagues
  • Ability to undertake physical tasks involving patient care
  • Ability to demonstrate good literacy and numeracy skills
  • Good verbal communication skills.
  • A supportive nature and willingness to buddy new staff and promote a positive attitude.
  • Demonstrate an understanding of recovery approaches to mental health
  • In return we’ll offer you :

  • Full training and Induction
  • Free Car Parking
  • Free Lunch when on duty
  • Regular coaching and support
  • 2 Days extra annual leave for your birthday and anniversary date
  • Employee Discount Scheme
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Health Cash Plan
  • For further details on all our benefits, please visit https : / / / benefits /
  • Please note : successful candidates will be required to undergo an enhanced DBS check.

    If you are interested, please forward your CV to abdulhafiz or apply below

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form