O2 is the commercial brand of Telefónica UK Limited, a leading digital communications company owned by Telefónica S.A.
With over 25 million customers across the UK, O2 is one of the world’s most innovative companies putting our customers at the heart of everything we do.
We are much more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.
We are always on the lookout for great talent.
Just like our customers, we offer our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.
About the team
We provide the underpinning Infrastructure for Telefonica solutions promoting the deployment of Infrastructure standards to enable quicker deployment and simplify the overall IT support model.
These standards extend to shared Servers and Storage; operating systems; Databases and Support / monitoring.
The Engagement & Design Team acts as the Front Door into IT Infrastructure Delivery and IT Operations. It is responsible for managing all demand into these teams and is the first point of contact for all project delivery requests.
The design team convert the Infrastructure requirements into sustaining designs, provide technical consultancy and governance.
We assist customers in understanding which services meet their requirements and provide a single face to represent many internal functions.
We deliver infrastructure designs to underpin the end to end IT solution.
About the role
As an IT you’ll act as conduit to our internal customers, helping define and translate their IT Infrastructure requirements.
You’ll be key in ensuring demand is captured accurately as well as effectively managing escalations to the technical teams.
Key skills / experience
Grade : PTG
Recruiter : Mollie Johnson
Salary and benefits :
We are looking to pay a competitive salary (depending on experience) for this position, and in addition we have some great benefits that could include a bonus, life cover, health care, holiday entitlement and lots of flexible benefits too.
Telefonica s commitment to a great work-life balance allows us to consider flexible approaches to working. Like to know more? Feel free to raise it.
Joining Telefonica means opening up a world of freedom, support and possibility. A fascinating world where you ll be able to think bigger, be bolder and try new things.
And where there are endless opportunities to develop your career.
There s so much to discover. Your adventure starts here.