Principal Perf.&Avail'ty Eng.
Manchester, , United Kingdom
2d ago


Role Synopsis and Required Skills and Attributes

Overview of Pershing Technology

Pershing is a BNY Mellon company. Pershing Technology provides technology solutions for wealth managers, advisers and broker-

dealers. We provide a fully hosted suite of products providing front, middle and back office functionality. This covers order processing, trading, clearance and settlement, books and records, reporting and regulatory systems.

Our technology teams are based in London, Manchester, Liverpool, Chennai and Pune.

To support the growth of our business, we are creating a new role focussed on the capacity management of our systems.

Overview of the Role

Working in Technology and leveraging your personal Industry / ITIL knowledge and experience, you will be responsible for bringing together and building upon the existing capacity management practices at Pershing to define and manage a formal and appropriate Capacity Management framework of standards and best practice.

We require someone who :

  • has experience of implementing Industry-standard Best Practice in Capacity Management
  • has the communication and collaboration skills to drive improvement / change across the department
  • has strong analysis and troubleshooting skills
  • has a broad understanding of information technology systems its functions and processes
  • has the drive and ambition to learn our technology landscape
  • is a well-organised, detail-oriented self-starter, with confidence and experience to seek out expertise across Pershing and BNY Mellon offices
  • Responsibilities Include :

  • Manage, control and predict the performance and capacity of operational services
  • Maintain data on system performance and capacity
  • Maintain an up-to-date Capacity Plan with costings to cover multiple, business demand scenarios
  • Reporting to Senior Management on service and resource capacity and performance, technical risk identification and mitigation planning
  • Taking both proactive and reactive action to ensure that the performances and capacities of services meet their agreed targets
  • Own and deliver capacity improvement plan
  • Mandatory

  • ITIL / Industry Knowledge of Capacity management Best Practice and Standards
  • Minimum 3 years’ experience in a senior Capacity Management role
  • Excellent verbal and written communication skills
  • Graduate level education in Information Systems Management, Computer Science or related discipline (or equivalent relevant experience)
  • Preferable

  • Financial services knowledge
  • Experience of working in a financially regulated business environment
  • Experience of working with multi-location teams
  • Previous hands-on technical experience in some capacity or other
  • In return, we will

  • Offer you the opportunity to refresh and shape how Pershing undertakes Capacity Management
  • Provide an interesting, challenging and varied experience
  • Apply
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