Home Based + occasional travel to customer sites
Are you a talented UX Designer with experience of delivering within the GDS framework?
Our busy and highly successful CX Team deliver an elite UX Research and Design service to high profile Government Digital Service (GDS) programmes.
We continue to expand and are currently recruiting for a further Senior UX Designer. The role is home based with the need to travel to Customer site as required.
Civica is the trusted partner to deliver design-driven digital solutions and managed service solutions to many UK Governmental departments and highly regulated commercial businesses.
As a Senior UX Designer you will apply UX principles and practices to research, design, deliver and maintain highly engaging end-to-end user experiences.
You will be a conceptual thinker who can marry a deep understanding of user behaviour and business needs using digital technologies to deliver strategic value to our clients.
You are also responsible for knowledge transfer to the clients to enable them to maintain the healthy eco system in their business.
The Senior UX Designer will be responsible for setting and managing project direction and scope with customers, mentoring junior colleagues to cultivate capabilities, and supporting development of our UX propositions and sales.
The UX Designer will be part of a multidisciplinary team and tackle all aspects of the design process. You will be creatively solving complex problems in omni-channel engagement projects from different perspectives, contexts and research outcomes, while applying your own analytical thinking and UX principles.
To deliver optimum user experiences you will be able to define the design process, steer from insights to ideas, and finally make abstract workflows tangible for users.
Accommodate industry design standards and best practices to define UX design principles and implement design criteria, and apply user-centred design methodologies to ensure that changes are based on user needs and improvement can be measurable.
Provide interaction and UI design through user flows, define the information architecture, produce wireframes and prototypes and validate designs.
Produce personas, map out customer journeys, develop service blueprints and conduct usability testing for complex digital products and services, and use a variety of methods to generate and prioritise ideas and features.
Skills required as follows :
Life at Civica
Help us continue to build on 19 years of unbroken growth and maintain our position as a Top 2, UK software company.
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.