The Role :
To translate the concept and ideals of Jamie Oliver into a successfully operating restaurant.
To take overall responsibility for the effective running of the restaurant and the implementation, evolution and ongoing improvement of world-
class standards and profitability.
To act as a role model for staff and an ambassador for Jamie’s Italian, reflecting the company’s unique culture, positive approach, and belief in consistently delivering only the very best, therefore exceeding both customer and staff expectations.
As General Manager, you will live the values-based culture of excellence, team-work, and no compromise. Your enthusiasm and commitment encourage a positive team spirit, loyalty and passion for Jamie’s Italian in others.
To protect and positively promote the reputation of Jamie Oliver's Diner through building strong and lasting relationships in the local area, always receptive to the varied needs of your customers.
To create a culture where potential is recognised and progression is encouraged. Always keen to identify talent and promote from within, encouraging a belief in succession planning in your management team.
To coach and mentor new and existing managers, whether internally promoted or externally recruited, working with them to fulfil their potential and planning achievable goals bespoke to each individual.
To build a strong partnership with the Head Chef, supporting and encouraging internal progression and development within the kitchen and working together to build a team focused environment based on mutual respect, without divide.
To work with the Head Chef to drive understanding, from all staff, of our commitment to maintaining the highest standards of food quality and food safety.
To identify and maximise all sales opportunities, delivering agreed sales and volume targets and making decisions based on a full understanding of the profit and loss accounts and the potential commercial implications.
To prepare and deliver accurate sales and labour forecasting and to report figures within set timescales and in line with budget.
Able to see the bigger picture and successfully adapt resource as needed.
To demonstrate and coach in others the Jamie Oliver's Diner ideal by ensuring the restaurant operation before, during and after service consistently meets our high standards.
This should include an inspirational pre-shift meeting, delivered consistently on every shift.
To monitor the quality and consistency of performance during service in all areas of the restaurant though observation, attention to detail and well-
balanced interaction with both staff and customers.