Customer Service Advisor / Consultant
cactus search
Manchester, UK
9d ago
  • You will be assisting with customer queries and negotiating any customer requirements via the telephone
  • Showing empathy and understanding when speaking customers in difficult situations
  • Using your initiative and finding pro-active approaches to find solutions that meet both the business and customer's needs.
  • Accurately updating customer accounts
  • Previous call centre, customer service or sales experience
  • Or experience of working in a regulated environment
  • Or just really bright and ambitious and wanting an opportunity to prove yourself!
  • Fast and accurate IT skills
  • Excellent communication skills with the ability to use initiative
  • Well-developed problem-solving skills
  • Apply
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