Sales And Customer Relations Coordinator
The Best Connection
Pulborough, UK
2d ago

Contract Type : Temporary, Part time

Temporary, Part time

Sales & Service Co-ordinator urgently required to join a successful and reputable company based in Pulborough. This role is ideal for an experienced individual looking for a part time position on a temporary ongoing basis.

Duties and responsibilities of a Sales & Service Co-ordinator :

  • Dealing with routine enquiries from customers
  • Providing quotations to customers for products and chargeable repairs
  • Managing customer’s requirements
  • Ensuring customers receive support and progress information on all orders and routinely advising customers of any delays or changes in delivery dates
  • Liaising with other departments to ensure customer requirements are understood and that progress is monitored
  • Working with customer portals
  • Accurate entry of sales orders into the Company computer system and maintaining accurate records on customer returns / repairs
  • Managing customer’s returns and repairs
  • Ensuring customer satisfaction to uphold and enhance the Company’s reputation

    Liaising with key customers on repair deliveries and dealing with customer repair enquiries

    Analysing customer return orders and enquiries to assist the Sales Team

    Requirements of a Sales & Service Co-ordinator :

  • Excellent customer service communication skills with tact and professionalism
  • Able to communicate complex technical issues effectively
  • Excellent organisation, problem solving skills and interpersonal skills
  • Ability to priorities workload
  • Accuracy in data entry
  • Ability to show initiative in the enhancement of sales procedures and practices
  • Own transport required due to remote location
  • Hours : Monday to Thursday 13.00-17.00

    Pay : £11.28-£12.31 per hour

    Please contact Demi at The Best Connection for any further information.

    Additional Benefits & Requirements

  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Canteen
  • Hourly rate as above (not age dependent)
  • Own transport required
  • Training Provided
  • Please contact Demi for further information on 01903 234500

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