24x7 Infrastructure Support Engineer
DXC Technology
Chorley, Lancashire , United Kingdom
21h ago

Job Description : About DXC Technology

About DXC Technology

DXC Technology (DXC : NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.

DXC Technology is recognised among the best corporate citizens globally.

Background

Experienced Infrastructure Engineer required to join our leveraged 24 / 7 Operational Support team based in Chorley.

Summary

This role is suitable for an engineer with good Windows server support experience, Desktop, Storage and Unix platform support experience is also desirable.

Completion of maintenance activities including security patching, software upgrades and vulnerability remediation across multiple platforms and customer domains, in addition to supporting the wider UK Digital Operations IT Team regarding incident and problem resolution.

Key Responsibilities

  • Deployment of Security Patches via various toolsets including IBM BigFix, Ivanti, Microsoft SCCM
  • Remediation of patch deployment failures and other security vulnerabilities
  • Diagnosing and resolving incidents, including P1s, and P2s. Engaging Service Restoration Leads & On Call Engineers as required
  • Work Out of Hours as part of a 24 / 7 shift team based in Chorley.
  • Create, manage and evolve polices, processes and procedures
  • Install, maintain and support new applications and Infrastructure
  • Prioritizing and managing several activities at one time.
  • Key Attributes

  • Good understanding of Security Updates & Vulnerability Management
  • Ability to quickly learn new technologies and dealing with Ambiguity
  • Knowledge of monitoring alerting, logging and status messages
  • Troubleshooting network issues
  • Familiarity of VMWare (vSphere, vCenter etc)
  • ITIL must understand principles
  • Essential skills

  • Experience of supporting a variety of Windows client and server operating systems
  • Experience of Cloud Technologies / Infrastructure
  • Fundamental networking knowledge IP, DNS, IP routing, network address translation etc.
  • Strong troubleshooting skills and experience with Windows Server operating systems
  • Out of Hours

  • Out of hours and weekend work in 12 hour shifts required as part of a 24 / 7 shift team.
  • SC clearance will be required for the role .
  • DXC Technology is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to disability, race, colour, religious creed, national origin, citizenship, marital status, sex, sexual orientation, gender identity, age, or genetic information.

    DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.

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