SHI UK, Milton Keynes, has been established for 20 years and under the guidance of the UK management has grown from a small satellite office to now our EMEA Headquarters.
With our organic growth and stability within the UK market we are able to provide a variety of technology products, solutions and services to businesses across the UK and Europe including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.
The Milton Keynes office is home to a range of departments and specialisms where you can progress and develop your career within the IT Industry while working in a diverse and fun environment.
The IT Asset Management (ITAM) Administrator’s role is to work within the SHI ITAM Services Department to assist in facilitating all aspects of the ITAM and Software Asset Management (SAM) lifecycle to support SHI customers.
The successful candidate will support various aspects of the day-to-day normal business of the department. The ITAM Administrator will utilize all of the department’s tools, processes to support the departments License / Data Analysts and Inventory Engineers, and is an ideal training ground to gain the foundational experience for a future position within the ITAM Department.
The role will require flexibility to support the ITAM department and SHI customer’s business needs and working hours. It is expected that this role will require occasional travel both nationally and internationally.
This position is required to report to the SHI Milton Keynes location.
Responsibilities / Job Function
Include but not limited to : Execute all ITAM Administrator tasks as directed by the ITAM department. Analyze purchase records and other entitlement information (including contracts) Research and understand Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers (with a specialty in one or more manufacturers).
Assists customers in the collection, cleanse / normalization, and management of software discovery and inventory information.
Process all data via ITAM department standard tools and systems. Normalize raw software records to create master software titles Contribute and / or create process documentation where applicable Collect and manage SAM-
related information from SHI, customers, and software manufacturers. Ensures all work is conducted professionally, ethically, and in a manner consistent with SHI quality standards.
Will travel as required by the position
Qualifications / Minimum Skills Required
Strong entrepreneurial spirit; a desire and willingness to do whatever it takes Good research skills and the ability to manage details Good data analytical skills Good Microsoft Excel skills for data analytics Good communication skills (verbal and written) Excellent organization and time management skills Ability to stay self-
motivated and self-directed Willingness to adapt to changing business and technical priorities Ability to work in a fast-
paced, high-performance team environment Comfortable working within a variety of proprietary and non-proprietary tools 1 year of experience in a directly related field Ability to travel as required by the position