Do you have what it takes to be a Mortgage Administrator?. more 2 life provides a wider choice of equity release plans for the over 55s.
Working exclusively with qualified advisers, our lifetime mortgages help customers release cash from their homes to help deliver a more comfortable and flexible retirement.
We are a small close-knit team that support each other like a family. You will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer service that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings. Knowing that you have contributed in a positive way and potentially changed someone's life for the better is part of the job.
Rewards that you could not put a price on. Come and be a part of a winning team, working amongst like-minded people, who want to feel that they are truly making a difference!.
Our Mortgage Administrators (aka Case Owners) are responsible for the following;. To process mortgage applications from receipt to completion in line with agreed service levels, policy and criteria.
To manage all aspects of post offer applications through to completion in line with agreed service levels, policy and criteria.
To work together with all teams within the Department to help achieve team and business targets and deliver a quality service to M2L customers.
You will be responsible for the management of your caseload covering a variety of work-types, to ensure customer queries / issues / administrative requests are dealt with efficiently and within agreed service levels.
Through liasing with solicitors, valuers, brokers and customers, you will monitor and chase your caseload from mortgage offer through to completion.
Mortgage Administrator Mortgage Processor Case Manager Business Administrator File Manager. Essential Skills First class communication skills, both written and verbal.
Be driven by customer service and going the extra mile to deliver exemplary service. Ability to work under pressure and to deadlines.
Commitment to maintain accuracy and attention to detail, ensuring work is of the highest quality. Highly motivated with a desire to make a difference.
Excellent PC and keyboard skills. Strong administration skills. Ability to work well individually and as part of a team.
Ability to multi-task and manage own workload in a fast paced environment. Excellent software skills, particularly Outlook & Word.
Desirable Skills Excel and Adobe experience preferred, although training will be provided. Experience of working within the Financial Services industry and in particular in the mortgage lending arena is preferred.
Benefits 22 days holiday (increasing with service) + bank holidays Auto enrolment pension Simply health plan EAP Dress down Fridays Fresh fruit Mondays.
About Company The KR Group is a leading financial services group for those both in and approaching their retirement. The Group's main activities are equity release, estate planning, annuities and retirement planning.
Subsidiaries of the Group include Key Retirement, Key Partnerships, and more 2 life. Between these companies, we offer products including equity release, retirement planning, and estate planning.
Private equity owned by Partners Group, we lead the market in Equity Release. Retired homeowners cashed in more than £3 billion of property wealth in 2017 as the equity release market expanded at a record rate.