Solutions Engineer, PreSales - Enterprise Software

Couchbase

London, UK

5d ago

Solutions Engineer, PreSales - Enterprise Software

London, UK / Sales Solutions Engineering / Full-Time Location : London, UKWe are looking for a Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success.

Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement.

This includes explaining NoSQL advantages, how Couchbase Server works and how it can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology.

Responsibilities :

Show customers how to solve their problems and meet their requirements with Couchbase Server and get them excited about NoSQL database technology

Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts

Ensuring the success of customer PoC / Pilots through effective management of acceptance criteria and issue escalation / resolution.

Developing and delivering exceptional company / product presentations and demonstrations

Work with all technical levels from managers, to architects and developers and explain Couchbase Server and its uses

Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape

Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective

Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications :

4+ years pre-sales engineering for enterprise back-end software

2+ years RDBMS including schema modeling, performance tuning and configuration

Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers

Experience engaging with developers

Passion for diving into technical issues and solving customer problems

Proactive in engaging with customer

Familiarity with NoSQL databases or other distributed high-performance systems a big plus, but not required

BS in Computer Science, Engineering or equivalent experience

LI-GP1 About Couchbase At Couchbase, we believe data is at the heart of the enterprise. We empower developers and architects to build, deploy, and run their most mission-critical applications.

Couchbase delivers a high-performance, flexible and scalable modern database that runs across the data center and any cloud.

Many of the world’s largest enterprises rely on Couchbase to power the core applications their businesses depend on. As a 2021 Bay Area Best Places to Work winner, Couchbase recognizes the need for time off when you need it.

Enjoy unlimited time off (DTO), matching 401K contributions, ESPP and many other amazing benefits. See more of our recent awards to learn what makes Couchbase such a great company to work at.

Learn more about Couchbase and our technical capabilities : * Compare Couchbase vs. MongoDB* Compare Couchbase vs. Oracle* Browse the Developer PortalCouchbase is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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