Bench Compliance Officer
Wren Kitchens
Barton-upon-Humber, GB
2d ago

About The Role

We are looking for a Compliance Officer to join our Bench Team in our Head Office in Barton-upon-Humber.

  • Monday to Friday, 8 : 30am-5 : 00pm
  • Ensure high quality plans by complete detailed plan checks for orders and highlight any potential installation or product issues that could impact the customer experience
  • Provide feedback and training to Designers following a plan check, addressing errors identified
  • Audit compliance documentation uploaded from the showroom to ensure standards are being met
  • Identify and report to the relevant Manager any additional training requirements of individual Designers in order to reduce errors in the business
  • Provide constructive feedback on opportunities identified with the planner, systems and training to improve efficiencies
  • Support error reduction by managing weekly reports highlighting potential future issues
  • Be accessible for the Contact Center for escalated planner and product related queries and help improve their product knowledge
  • Review and give outcome on accountability of errors including constructive feedback to support in development
  • In addition to any other duties, as a responsible personyou must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document
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    Essential :

  • Excellent communication skills - both written and verbal
  • Keen attention to detail
  • Technical mindset and process driven
  • Strong computer skills
  • Organised able to multi-task
  • Desirable :

  • Exceptional design skills and ability to use planner / CAD software
  • Knowledge of kitchen installation and legislation
  • Knowledge of compliance processes
  • What Wren offer :

  • 2 subsidised canteens
  • Free on-site gym
  • Excellent training and development
  • Fantastic career progression
  • Free parking
  • High-quality IT equipment and software
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