Concierge Team Member
Spicerhaart
Colchester, Essex, UK
5h ago

Overview

Spicerhaart is one of the leading estate agency groups in the UK. Our independent residential sales and lettings network, which is the biggest in the UK, is made up of our seven established estate agencies in England - haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows.

We also provide conveyancing and legal services, and offer financial services through our Just Mortgages* division.

  • Just Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of Openwork Limited, which is authorised and regulated by the Financial Conduct Authority.
  • We are recruiting for our Colchester Head Office sales team

  • As a Personal Move Assistant you will be part of the concierge team and your role will include;
  • Handle a high volume of inbound and outbound contact (calls / webchat / email)
  • Register client details and pass to relevant in branch teams to arrange viewings
  • Book property valuations
  • Complete administrative tasks for our network of branches, be this building brochures, floor plans, window cards, editing photos, data input
  • Work with your team to deliver success and consistently high service standards
  • What you need to bring to the table;
  • Highly self-motivated, ambitious, target-driven individual who is also self-managed and flexible
  • Excellent telephone manner
  • Resilient with the ability to work to deadlines and under pressure
  • Ability to thrive in a competitive environment
  • Good organisational and time management skills
  • Computer literate with excellent keyboard skills
  • A reputation for delivering outstanding customer service
  • What’s on offer to you;
  • A basic salary between £18,000-£21,000 depending on experience
  • Uncapped commission scheme on top of basic salary
  • Dedicated training from day 1 with ongoing coaching and development
  • A chance to build a career with Spicerhaart. We provide you with opportunities to gain experience, confidence and knowledge to help you progress to excellence
  • To apply for this position please click on the link or email your CV to recruitmentnexus spicerhaart.co.uk.

    The finer details

    The role will be based from our Colchester head office - Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD

    You will be working a 40 hour week, set over 5 days which are set later in the application process, anything between 9am and 8pm Monday to Friday and 9am to 6pm on Saturdays.

    We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need :

  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We’ll need evidence of your right to work in the UK, in the form of :
  • Passport / Birth Certificate
  • We will also need

  • Proof of Address
  • National Insurance
  • Equal Opportunities : At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be.

    Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us.

    We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

    If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be.

    To All Recruitment Agencies : Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location.

    Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

    Privacy Policy : We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website :

    Full Time #Estate Agents #Estate Agency #Spicerhaart #Contact Centre #Administration #Sales #Telesales #Commission #Inbound #Outbound #Office #Customer Service #Administrator #Negotiation #Negotiator #Call Centre #Advisor #Secretary #Reception #Tenacious #Driven #Team Member

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