EU Director of Facilities & ISP
Zayo Group
London
4d ago

Position Description

Zayo is seeking a European Director of Facilities & ISP who will be responsible for improving and maintaining Zayo’s estate of ILA buildings across Europe as well as ensuring quick and timely deployment of new ILA’s and internal colocation services (ISP).

Responsibilities End-to-end accountability for managing all aspects of order Zayo’s European facilities estate including design, build, develop, project management and maintain to ensure an efficient and timely facilities function Putting in place the performance management systems to ensure that there is a transparent view of service and activation and an ability to react to service issues in a timely manner Work with other operational functions to ensure a best in class network for stability & activation Manage a geographically distributed team dedicated to managing the estate including right of way, facilities land lease or purchasing Responsible for identifying, negotiating & managing contractor performance from an installation perspective through to ongoing care and preventative maintenance Coordinate with other internal specialized departments and business segments, to ensure a consistent approach to architecture and deployment across regions / networks that results in reduced variability and costs of operation through synergistic initiatives Provide product management / marketing departments with relevant information, suggestions, client feedback that will lead to the refinement of current products and services which will lead to a greater market differentiation for Zayo Candidate Profile To fill this crucial leadership role, Zayo is looking for a seasoned executive with proven track record in facilities management, a holistic understanding of telecom delivery models, proven change and integration management skills, and transformational leadership experience.

Specific expertise in fiber and / or broader telecoms network operations would be an advantage. The new leader will possess a track record of success in building and maintaining 24 / 7 mission critical services across all facilities objectives, combined with a deep structural understanding of the planning and execution of infrastructure transformation and consolidation.

Experience in complex, high transaction / high availability network services design, planning, and delivery execution operations at scale is crucial.

Alongside operational and leadership strength, business acumen is also paramount. The successful candidate should demonstrate customer orientation and strong stakeholder management skills.

The ideal candidate will be a strong leader who will have professionally developed in an environment where facilities operational excellence is key.

This individual will have ideally gained management experience across a multi-region / multi-national area, dealing simultaneously with complex change and transformation, and cultural integration challenge and will have had significant leadership and staff management responsibility.

Qualifications Setting Strategy The ability to create and articulate an inspiring vision for the organization, not only for the areas s / he is directly responsible for, but the enterprise as a whole.

The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy.

An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.

The ability to effectively balance the desire / need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.

Executing for Results The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in driving results.

  • Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations. A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions;
  • someone who takes smart risks. A leader who is viewed by others as having a high degree of integrity and forethought in his / her approach to making decisions;
  • the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.

  • Leading Teams The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance;
  • widely viewed as a strong developer of others. The ability to persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.

    A leader who is self-reflective and aware of his / her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement.

    Relationships and Influence Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.

    An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in his / her beliefs, and active drive.

    Encourages others to share the spotlight and visibly celebrates and supports the success of the team. Creates a sense of purpose / meaning for the team that generates followership beyond his / her own personality and engages others to the greater purpose for the organization as a whole.

    Driving Sustainability Firmly believes that both sustainability and profit are in the organization’s best long-term interest.

    Integrates economic, societal, and environmental factors into a purpose-driven strategy, turning sustainability into a competitive advantage.

    Understands and incorporates viewpoints from all key stakeholders to drive decision making and share the benefits. Delivers breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches.

    Sets audacious business and sustainability goals, driving concerted action and investments, and stays the course in the face of setbacks or push-back from short-term oriented stakeholders.

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