Detailed Job Specification
SC Cleared Project Manager - IT Solutions - WIN10 Migration
Job Summary :
Reporting directly to Professional Services Manager, the Project Services Manager (PSM) is assigned projects and or / client(s) and approved solutions to ratify, implement, deliver to budget as defined by Operations.
The PSM will work closely with both the Client Manager (CM) and the Operations Manager (OM) to ensure that the solution meets the client’s needs.
The PSM will have the responsibility of the projects / tasks profitability, once project and / or task has been assigned to Project Services to deliver.
Key deliverables : Project management
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
Identifies & requests relevant resources and assigns individual project responsibilities.
Manages day-to-day operational aspects of the project and scope to maintain profitability.
Responsible for overall deliverables prepared by team before passing to client.
Prepares and reviews regular engagement deliverables and quality assurance procedures.
Ensures project documents are complete, current and stored appropriately.
Tracks and reports team hours and expenses on a weekly basis and signs off to budget.
Manages project profit and loss.
Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
Assists Finance / Sales with clients, when necessary, regarding unpaid invoices.
Understands the revenue models, P / L, and cost-to-completion projections and makes decisions accordingly.
Understands our pricing model and billing procedures.
Accurately forecasts revenue, profitability, margins, bill rates and utilization.
Assures project legal documents are completed and signed.
Maintains the set margin of the project.
Will highlight immediately any reduction or risks to margin.
Identifies business development and add-on sales opportunities as they relate to a specific project and makes the Client Manager aware of said opportunity.
Effectively conveys our message in both written and verbal business development discussions.
Facilitates team and client meetings effectively.
Holds regular status meetings with project team.
Keep project team well informed of changes within the organization and general corporate news.
Effectively communicates relevant project information to Head of Operations.
Delivers engaging, informative, well-organised presentations.
Resolves and / or escalates issues in a timely fashion.
Understands how to communicate difficult / sensitive information tactfully.
Suggests areas for improvement in internal processes along with possible solutions to Head of Operations.
Approves team members time and expense reports in a conscientious and timely manner.
Reviews the status reports of team members and addresses issues as appropriate.
Professional Qualities :
Professional Qualities :
Consistently acknowledges and appreciates each team member’s contributions.
Effectively utilizes each team member to his / her fullest potential.
Motivates team to work together in the most efficient manner.
Keeps track of lessons learned and shares those lessons with team members.
Mitigates team conflict and communication problems.
Qualifications, Skills and Experience :
Experience of managing and implementing Project Services with Professional Organisation.
Prince 2, ITII, Microsoft BDD preferred.
Active project management in delivering large scale application migrations in last 5 years.
Experience delivering IT projects and services in a commercial environment to budget.
Understanding of Microsoft, corporate migrations and the business issues involved.
Experience of applications packaging technologies is a distinct advantage.
Extensive knowledge of Excel for creating management information, World for report writing and PowerPoint for presentations.
Personal Attributes :
Excellent inter-personal and client facing skills essential
Clean and smart appearance
Additional Attributes :
Ability and willingness to create and deliver professional service offerings that respond to clients needs.
Ability and willingness to pro-actively maintain IT industry knowledge.
Ability and willingness to work with own initiative.
Ability and willingness to own and deliver quality to tight deadlines.
Ability and willingness to own and tackle, in a structured way, a large task load.
Clean driving licence.
If you have the outlined skill, experience and SC clearance please apply now.
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