Online Assistant
4d ago

Job Description

If the shifts for this role cover hours earlier than 6am or later than 11pm you will need to be 18 years of age.

Christmas at Sainsburys all starts with a simple click. Whether thats a customer clicking the order button, the click of the in-store Christmas lights, or you, clicking to join us as an Online Assistant and helping us create fantastic festive shopping experiences that keep people coming back all year round.

As an Online Assistant this holiday season, youll be making Christmas happen either behind the scenes or picking products on the shop floor - selecting the best quality produce, just like you would if you were shopping for yourself.

Putting each order together, youll give customers exactly what theyve asked for. Or if weve sold out of anything, you might choose a replacement thats the closest match.

Alternatively, if you take on one of our more general roles, youll be getting savvy with the various tech systems to make sure all our online orders arrive on time and in perfect condition.

Youll be speaking to customers over the phone, putting the orders through the tills and working with our Online Drivers to load their vans so theyre ready to deliver to our customers - working and winning as one cohesive team.

We dont ask that you bring any specific experience to the role just that youre driven to do the right thing for our customers and the ability to work at pace.

Youll have a keen attention to detail and passion for great customer service and be open to learning how to operate new technology.

Importantly youll also be comfortable lifting and moving shopping containers weighing up to 15 kg.

There are lots of great benefits to being on our Winning Team, including :

  • A discount card after 12 weeks that gives you 10% off your Sainsburys shopping, 10% off at Argos and 10% discount at Habitat
  • A cycle to work scheme
  • A season ticket loan after youve completed 12 weeks of service and passed your probation
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more
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