Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.
com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Support Organization’s goal is to enable 3rd party Sellers of any size by helping them build the business they want.
We obsess over providing world-class support to Merchants selling on the Amazon platform on a worldwide scale. Selling Partner Support strives to predict our Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners to better serve their customers.
The Selling Partner Support team acts as the primary interface between Amazon and our 3rd Party business partners, so to our Sellers we ARE Amazon.
The Selling Partner Support (SPS) team is looking for a Program Manager to own the management of our portfolio of key must-win projects which are tied to our largest goals and drive program alignment across our leadership team.
This person will be responsible for identifying and leveraging commonalities across all projects, while the leadership of the individual projects will remain with current owners.
In this role, the person will drive project portfolio management discipline with our leadership team to drive strategic execution through the optimization and oversight of must win project investments.
In this high profile role, you will collaborate with numerous operational, training, product, and software development teams both inside and outside Seller Support to identify, define and specify solutions that create the conditions for sellers’ success and satisfaction.
Successful candidates will have a strong program management background, be detail oriented, have strong analytical skills, ability to deal with ambiguity and have excellent problem solving abilities.
Key Responsibilities of the Role :
This includes creating a project review cadence, aligning tenets, and creating a standard communication mode for updates and project work
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.