Snr HR Data & Systems Consultant
Jaguar Land Rover
Whitley, United Kingdom
6d ago

REQ ID : 56994

JOB TITLE : Snr HR Data & Systems Consultant

SALARY : £40,000 - £48,000 (DOE)

POSTING END DATE : 21 / 06 / 2021

LOCATION : Whitley

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.


An opportunity has arisen for a Senior HR Systems & Data Consultant to join the HR Technology team. You-ll focus on operational management and innovation of SAP C4C / C4S Ticketing and other HR systems.

This involves working closely with HR process teams and IT teams.

Key responsibilities include :

  • Act as the functional expert in HR systems (primarily SAP C4C / C4S ticketing system and SuccessFactors). Collaborate with HR process and IT experts to maintain and improve HR systems in line with evolving business needs
  • Business solution lead for required changes to SAP C4C / C4S to support new or changes to business processed. Ensuring robust design and use along with clear definition of business system requirements.
  • Working closely with HR Shared Service teams to provide key end user support and identify opportunities for HR System enhancements.
  • Managing troubleshooting and resolution of complex system defects and technical incidents with IT partners & suppliers (ticket handling)
  • Attend product and user forums for knowledge sharing and best practice, to learn practice from other external organisations & partners
  • Lead and participate in business system testing (UAT) for new HR System releases
  • Identify and lead on delivering innovation and improvements to HR systems to ensure great end user experience
  • Ensure up to date version-controlled documentation on system configuration and user guides.
  • Troubleshoot and resolve complex end user support issues, working with IT partners (i.e. TCS, SAP)
  • Lead or support the delivery of projects impacting on HR systems

    To be successful in this role, you-ll have proven experience of operating in a similar role and be results driven, demonstrating, drive and perseverance, an individual who is able to deliver in a complex, highly demanding environment.

  • You-ll be a confident communicator who can challenge constructively and communicate complex ideas in business language. You-ll also be able build and maintain strong stakeholder relationships with a wide range of business colleagues, including;
  • Business leaders, end users, HR Managers, IT consultants.

    You-ll also :

  • Experience of using ticketing systems such as SAP C4C / C4S or SalesForce
  • Methodical detailed approach to work context
  • Experience in building and managing relationships with wide range of stakeholders.
  • Strong analytical and communication skills
  • Experience in change management / HR system implementations / transformation programmes
  • Experience in HR system consultation
  • Desirable :

  • Understanding of HR transactional processes
  • Experience of using SAP C4C / C4S as a user or System Administrator
  • Experience of using Microsoft Office 365
  • Experience of working on business transformation / technology implementation programmes
  • Experience of working in a cross-functional team
  • Experience of implementing a HR or finance technology system
  • Experience of working in Agile Scrum teams.
  • Relevant degree or equivalent experience preferred
  • SO WHY US?

    Bring all this to the home of premium innovation, and you-ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme.

    All this and more makes Jaguar Land Rover the perfect place to continue your journey.

    Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest.

    We strongly advise you to submit your application as early as possible.

    Jaguar Land Rover is committed to equal opportunity for all.

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