To deliver blended methods of training across the whole training curriculum. To support and promote the concepts of quality of service and diversity in policing to achieve the ideals set out by Surrey Police.
To design, deliver and evaluate learning activities in order to improve the cost effectiveness and quality of staff training throughout the Force and to meet external and internal requirements e.
g. QAMS, College of policing, HMIC thematic inspection recommendations.To ensure all staff are given the opportunity to develop the required competency to carry out their role within the Force by managing the learning and development of students.
To consistently monitor the delivery of learning to achieve the required student levels of knowledge, skills and behaviours and where necessary to identify, challenge and influence to ensure students adjust their behaviours.
To support and manage HQ learning and assessment activities to ensure the achievement of accredited packages e.g. College of Policing programmes, Personal Development Profiles.
Produce lesson plans (as directed) which are to Force standard, reflect National Occupational standards and are regularly updated.
Respond to any problems being experienced by the individual student and assist in identifying the cause and agreeing a suitable way forward, acting at all times in accordance with force policy.
To hold tutorials with students to discuss their individual progress and where necessary, to guide them so as to enhance their rate of development to promote a learning organisation.
Liaise with the SBS to ensure students are provided with appropriate pre and post course material.To recognise, supervise and challenge inappropriate behaviour displayed in the training environment in a professional manner to ensure that Force standards of behaviour are maintained.
Establish effective networks with key internal and external partners to implement collaborative approaches to learning and development, as well as the overall management of their role as guest speakers.
Maintains professional competence and practice to be able to deliver several L&D topics using varied learning styles and to obtain technical subject matter knowledge where required to maintain training standards across the force.
Other duties as determined by the Team leader and expected of the pay grade.
Skills & Experience
Exceptional interpersonal and communication skills together with the ability to facilitate the development of others and to influence and empower students so that they are able to make any required adjustments to their behaviour.
Exceptional presentation skills with the ability to facilitate workshops for individuals & teams.The ability to demonstrate a comprehensive understanding and appreciation of the concept of diversity, with the ability to embed this knowledge throughout all learning and development programmes.
Well-developed written communication skills and the ability to produce clear, concise and accurate records and reports.Highly motivated with the ability to work on own initiative under minimal supervision.
Is fully conversant with Microsoft Office products, with accurate keyboard skills.Officer Safety Training-
Additional RequirementsThe job holder will be required to undertake weekend working (1 weekend in 4). Unsocial hours will be paid as applicable.
CPD - To ensure their own CPD (continuous professional development) is kept up-to-date and recorded.Travel Individuals must be prepared to occasionally travel across Surrey & Sussex (which can be claimed)The post holder must be willing to undertake specialist courses to meet the demands of the department and Force, as deemed appropriate by the department head.
If you would like more information about this role please contact
Richard Stothard - Email : rich.stothard surrey.pnn.police.uk
or Natalie Loxley - Training Delivery Manager -
email : Natalie.Loxley surrey.pnn.police.uk
1. Who is the job holder likely to communicate with on a regular basis and to what extent are they expected to influence, persuade and motivate others?
Individuals will regularly communicate with key stakeholders such as PSD / Custody and divisional officers to understand key trends and issues to enable the training to support what is required.
Motivation of officers and staff they are training including Specials2. Please give examples of the main problems and challenges the job holder will typically come across in their day to day role and describe how they would be expected to resolve them.
Key issues tend to be officers and staff who struggle with completion of the JRFT and some elements of the practical OST training.
It is expected that we would support them and encourage them to enable them to achieve and pass their assessment wherever possible.
Regularly, course numbers can be low and the trainers would need to adapt their approach to the training to flex and accommodate where appropriate.
3. To what extent does the job holder have discretion to take action / make decisions? Please give examples. Do they have to refer decisions to others for ratification or are they required to take the lead?
It is the responsibility of the trainer to identify any risks around staff and officers carrying out training due to injuries.
The trainer has a duty of care to each individual and would be expected to make a decision as to whether they are fit to partake in the training.
4. Please explain the different parts of the organisation this role impacts upon and why. Please also highlight if it involves any partnership working with external stakeholders.
It is expected that all trainers give high quality and relevant training at all times as the staff and officers attending will then be putting this into practise to keep them and the public safe.
Partnership working with other forces and local partners such as Street Angels.5. All role holders are expected to know, understand and act within the ethics and values of Surrey Police and Sussex Police.
The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice - this role is Level 1 of the CVF framework.