At Fortnum & Mason we’ve been innovating for more than 300 years and as part of our mission to deliver a sense of pleasure for the centuries to come.
To support our growth and continue to make the everyday special for our staff and customers we are expanding our team and seeking an IT Business Analyst to help us in the next chapter of our story.
As a key member of the Business Systems function within IT you will partner with defined Business Units, working closely with senior Stakeholders and their teams to understand their IT-driven business demand and helping them align this to Business and IT strategies.
Our ideal candidate will :
Capture, analyse, question and validate demand requirements, modelling the related as-is’ and to-be’ business processes, driving options analysis and supporting Change Approval.
Assist in the creation of functional and technical documentation, test planning and execution, sign-off, the transition into Business as Usual post-implementation review.
Have proven experience in a similar role within a multichannel retail or hospitality environment and be comfortable in engaging and managing senior stakeholders.
Working closely with your colleagues in the Business Systems team, you will be tenacious in seeking out best-of-breed solutions capable of bringing benefit to the company.
Have excellent written and verbal communication and presentation, and proven experience in formal business analysis with exposure to the full Project lifecycle from concept to delivery.
In return, we offer fabulous benefits :
A competitive salary + paid overtime
Annual bonus of up to 5% of annual salary
A generous store and restaurant discount
A subsidised staff restaurant which uses Fortnum’s ingredients
25 days paid holiday (excluding bank holidays) a year and an extra day off for your birthday
Excellent pension scheme
Defined development scheme to grow your career
Monthly staff shop
Invitation to our annual staff party
And because we value your service with us, we give you additional annual leave and incredible gifts once you’ve been with us for 5 years.
Those who can consistently demonstrate individual initiative within a collaborative team framework, thrive at Fortnum & Mason.
If this sounds like you, and you’re ready for the next step in your career, we welcome your application!